No Payout for Double Amputation: Delhi HC Insists on Ironclad Proof in Train Fall Claim

In a stark reminder that severity of injury alone doesn't unlock railway compensation, the Delhi High Court has dismissed an appeal by Tulsi Das, who claimed to have lost both hands below the elbow after falling from a crowded train. Justice Manoj Kumar Ohri upheld the Railway Claims Tribunal's rejection, emphasizing the claimant's failure to prove he was a bona fide passenger or that the mishap qualified as an "untoward incident" under the Railways Act, 1989.

A Desperate Fall from the Malwa Express

The saga began on March 25, 2015, when Tulsi Das said he boarded Train No. 12920 (Malwa Express) at Sonipat with a valid second-class ticket bound for Jhansi. Amid heavy rush, he allegedly tumbled off between Sonipat and New Delhi stations around 6:30 PM near Sadar Bazar, suffering injuries so severe they led to amputation of both hands. He approached the Tribunal under the Railway Claims Tribunal Act, 1987, but his claim was shot down on January 3, 2018. Das appealed to the High Court, arguing the tribunal wrongly dismissed his case for lack of a recovered ticket.

Claimant's Plea: Ticket Lost in Chaos, Precedent on His Side

Das's counsel, Mr. R.K. Nain and Mr. Chandan Prajapati, hammered home that a valid ticket was bought but lost in the accident. They leaned on the Supreme Court's ruling in Union of India v. Rina Devi (2019) 3 SCC 572, which holds that mere non-recovery of a ticket isn't fatal to proving bona fide passenger status. The injuries, they urged, screamed "untoward incident" as defined in the Railways Act—deserving compensation regardless.

Railways' Counter: Holes Big Enough to Derail the Claim

Union of India, represented by Mr. Himanshu Pathak (SPC) and Mr. Mohit Gupta Sharma, stood firm behind the tribunal. No ticket surfaced during a search ( jamatalashi ), and other belongings were intact, making the loss excuse flimsy. Crucially, gaping inconsistencies riddled Das's story: his claimed fall spot near Sadar Bazar clashed with the medico-legal certificate (MLC) at Lok Nayak Hospital pinpointing Platform No. 10 at Old Delhi Railway Station—a stop the Malwa Express skips, routing via New Delhi instead. Worse, police Daily Diary (DD No. 3-A) logged the incident report at 1:30 AM on March 26—over seven hours after the alleged 6:30 PM fall. For double-hand amputation-level trauma, such a delay seemed improbable, suggesting the foundational facts were shaky.

Dissecting the Doubts: Why Evidence Trumped Agony

Justice Ohri zeroed in on two pivotal issues: Was Das a bona fide passenger? Did an "untoward incident" occur? The Rina Devi precedent offered no shield here, as ticket absence was just one thread in a tapestry of doubt. The place mismatch "goes to the root of the matter," eroding travel credibility. The time lag? "A significant circumstance which cannot be overlooked," especially for life-altering injuries left unattended so long. Without substantiated basics, no " untoward incident " fit the Act's mold.

Key Observations from the Bench

  • On place inconsistency : "While the appellant claimed that he fell near Sadar Bazar, the MLC prepared at Lok Nayak Hospital records the place of incident as Platform No. 10 of the Old Delhi Railway Station. Admittedly, the said train does not pass through the Old Delhi Station..."

  • On the time gap : "This reflects a gap of nearly 7 hours between the alleged time of the incident and the receipt of information by the police, and thereafter admitting him to the hospital, making it difficult to accept that a person sustaining such serious injuries would have remained unattended for such a prolonged period..."

  • Core ruling : "In the present case... the foundational facts relating to the manner of occurrence remain unsubstantiated, and the claim cannot be brought within the fold of an ' untoward incident '."

  • No interference : "I do not find force in the merits of the contentions and hence, there is no reason to interfere with the impugned order."

Appeal Dismissed: A Caution for Future Claimants

The court dismissed FAO 273/2018 on March 25, 2026, letting the tribunal's order stand. No compensation awarded. This ruling underscores that railways aren't an automatic insurer—claimants must nail down bona fide status and incident details amid scrutiny. For packed trains and accident-prone routes, it signals tougher evidentiary bars, potentially chilling borderline claims while safeguarding public funds.