Ministry : Pension Fund Regulatory and Development Authority (Not Applicable)
Part III-Section 4
Subject : Extra Ordinary
Gazette Information
Gazette Title
The Gazette of India : Extraordinary
Gazette Number
1183 GI/2024
Publication Date
February 21, 2024
Issuing Authority
Pension Fund Regulatory and Development Authority
Summary
- Amendment of the Pension Fund Regulatory and Development Authority (Redressal of Subscriber Grievance) Regulations, 2015.
- Introduction of new explanations and clauses regarding grievance redressal policies for intermediaries under the National Pension System.
- Establishment of a two-level grievance redressal policy and requirements for intermediaries.
- Provisions for escalation of grievances to the National Pension System Trust and the Ombudsman.
- Details on the display of grievance redressal officer information in public domain.
