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1993 Supreme(SC) 19

SUPREME COURT OF INDIA
A.M. AHMADI AND K. JAYACHANDRA REDDY, JJ.
Common Cause, A Registered Society, Petitioner

Versus

Union of India and others, Respondents.
Writ Petn. (Civil)Nos. 1141 of 1988 with 742 of 1990

Decided on 7-1-1993.
WITH
Consumer Education and Research Society, Petitioner

Versus

Union of India and others, Respondents.

Advocates:
A.S.BHASME, A.S.NAMBIYAR, A.Subhashini, ALPANA KIRPAL, Altaf Ahmed, Anip Sachthey, ARUNESHVAR GUPTA, ASHOK MATHUR, B.K.PRASAD, B.PARTHASARTHY, B.R.Jad, BINA GUPTA, CHAVA BADRI NATH BABU, D.N.MUKHERJI, DAS V.BALAJI, DUSHYANT A.DAVE, G.K.BANSAL, Gopal Singh, H.D.SHOURIE, H.VAHI, INDRA MAKWANA, Indu Malhotra, J.H.Parekh, J.R.DAS, K.B.MISHRA, K.B.SWAMY, K.R.NAMBIAR, K.SWAMY, KAILASH VASUDEV, KAMINI JAISWAL, Kusum Chaudhary, M.VIRAPPA, MANOJ SVARUP, Monika Lal, MONIKA MOHIL, N.K.SAHU, N.M.GHATATE, N.SINGH, P.H.Parekh, P.K.MANOHARAN, P.N.Ramalingam, P.S.POTI, PANDA, PANDEY MUKUL KUMAR, PRAMOD SVARUP, Pravir Chaudhary, R.N.SACH, R.S.Suri, RAJIV DHAWAN, RASHMI DHARIWAL, S.H.VAHI, S.JANANI, S.K.AGNIHOTRI, S.K.NANDY, S.Kumar, S.SINHA, S.VASUDEVAN, SUNIL DOGRA, SUNITA MUKHERJI, Sushma Agrawal, T.V.S.N.Chari, V.K.S.Chaudhary, V.KRISHNAMURTHY, VIKRANT YADAV, VISHVAJIT SINGH

Headnote:

Constitution of India,1950 – Article 32 - Consumer Protection Act, 1986 (Act of 1986) - Sections 9, 1(3) and 30(1) - Implementation of the statutory - Work-load exceeded - Received assent of President on legislation was enacted for protection of interests of consumers and for purpose to provide for establishment of Consumer Councils and other authorities for settlement of consumers disputes and matters connected therewith. S. 1(3) thereof provided it come into force on such Central Government will provide by notification - Different dates could be appointed by different States and for different provisions the provisions of Act did not come into force on a single in entire country - Provisions contained in Chapters I, II and IV were brought into force by Central Government, 1987 and Chapter III from July 1, 1987 - Consumer Protection Rules, 1987, made under S. 30(1) of Act – Held, Chief Secretary of each State Government/ U.T. administration to take steps to meet with its statutory obligations under the Act within time-frame with a view to ensuring that the interest of consumers is fully protected. Needless to point out more than sufficient time has been allowed to Government/ U.Ts. to fulfil their statutory obligation of setting up a District Forum in every district as envisaged by S. 9 of Act and concerned Government will now be alive to its responsibility to do so within the time extended concerned Registrar shall forward copy in less than a weeks time - Writ Petition No. 1141 of 1988 shall stand disposed – Ordered Accordingly

JUDGMENT

AHMADI, J.:—The Consumer Protection Act, 1986 (Act of 1986) received the assent of the President on December 24, 1986. This legislation was enacted for the protection of the interests of the consumers and for that purpose to provide for the establishment of Consumer Councils and other authorities for the settlement of consumers disputes and matters connected therewith. S. 1(3) thereof provided that it shall come into force on such date as the Central Government will provide by notification. Since different dates could be appointed by different States and for different provisions the provisions of the Act did not come into force on a single date in the entire country. The provisions contained in Chapters I, II and IV were brought into force by the Central Government w.e.f. April 15, 1987 and Chapter III from July 1, 1987. The Consumer Protection Rules, 1987, made under S. 30(1) of the Act were also brought into force w.e.f. April 15, 1987. For the sake of brevity these two pieces of legislations shall hereafter be referred to as the Act and the Rules. respectively.

2. The object of the legislation, as the Preamble of the Act proclaims, is for better protection of the interests of consumers. During the last few years preceding the enactment there was in this country a marked awareness among the consumers of goods that they were not getting their moneys worth and were being exploited by both traders and manufacturers of consumers goods. The need for consumer redressal fora was, therefore, increasingly felt. Understandably, therefore, legislation was introduced and enacted with considerable enthusiasm and fanfare as a path breaking benevolent legislation intended to protect the consumer from exploitation by unscrupulous manufacturers and traders of consumer goods. A three-tier fora comprising the District Forum, the State Commission and the National Commission came to be envisaged under the Act for redressal of grievances of consumers. The petitioner, common cause, a registered society, espousing the cause of members of the public, filed this petition two years after the Act came into force complaining that the implementation of the provisions of the Act was sluggish, in that, the machinery for redressing the grievances of the poor consumers at the base-level i.e. the District Forums, had not been set up in all the districts in the country except a few. This writ petition was, therefore, moved under Art. 32 of the Constitution for a direction to the appropriate Government for urgent implementation of the provision of the Act in this behalf. Similar grievances are made in the second petition also.

3. Notices were issued to the Union, the State Governments and the Union Territories requiring them to file counters indicating the action taken for setting up a District Forum in each district under the Act. After the counters were filed by most of the States, except a few, this Court passed an order of January 17, 1990 directing that every district shall have a District Forum with the District Judge of the district as its President. This was a stop-gap arrangement. A further direction was given that the concerned Governments will appoint two more members to constitute the District Forum in every district. The President of the National Commission was requested to obtain first-hand information from every State/U.T. about full compliance of the requirements of the statute. The High Courts were also requested to accord appropriate sanction/ consent for the functioning of District Judges as Presidents of the District Fora. Pursuant to the above order the President of the National Commission visited the States of Rajasthan, Maharashtra, West Bengal, Orissa, Himachal Pradesh and Madhya Pradesh and filed his interim report dated April 19, 1990 pointing out that in all these States the District Forum existed in only a few districts and the majority of the districts remained unserviced. A second detailed report covering the States of Gujar













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