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2007 Supreme(SC) 1061

2007(7) Supreme 152
Supreme Court of india
(From Maharashtra Electricity Tribunal)
A.K. Mathur & Markandey Katju, JJ.
The Maharashtra State Electricity Distribution Co. Ltd. — Petitioner
versus
Lloyds Steel Industries Ltd. — Respondent
Appeal (civil) 3551 of 2006
Decided on : 14-08-2007

important points
Wherever a Forum/ Ombudsman have been created the consumers can only resort to these bodies for redressal of their grievances.
Commission can adjudicate upon the disputes between the licensees and generating companies and to refer any such dispute for arbitration.

Headnote:(a)Electricity Act, 2003 – Section 42(5) and 42(6) – Complete machinery has been provided for redressal of grievances of individual consumers – Hence wherever a Forum/ Ombudsman have been created the consumers can only resort to these bodies for redressal of their grievances.(Para 7)

       132 (2006) DLT 339 (DB); Dheeraj Singh v. BSES Yamuna Power Ltd. – Approved.

       (b)Electricity Act, 2003 – Section 42(5) r/w The Maharashtra Electricity Regulatory Commission (Consumer Grievance Redressal Forum and Ombudsman) Regulations, 2003 – All the individual grievances of consumers have to be raised before Consumer Grievance Redressal Forum and Ombudsman only, created under the Regulations – Orders of the Commission and the Tribunal not sustainable.(Paras 7 and 9)

       (c)Electricity Act, 2003 – Section 86 (1) (f) – Commission can adjudicate upon the disputes between the licensees and generating companies and to refer any such dispute for arbitration – This does not include in it an individual consumer.(Para 8)

       Facts of the case:

       The respondent company approached the Maharashtra Electricity Regulatory Commission with the grievance that a demand notice dated 26.8.2002 issued by the Appellant’s Wardha office be declared as illegal and may be set aside and quashed and the respondent company be permitted to avail power supply to the limit of 90 MVA without recovery of any additional charge either on account of service connection charges or the service line charges and to further direct the appellant to refund the amount of Rs. 227.9 lakhs so collected for re-instatement of the contract demand to the original level of 90 MVA along with interest @ 12% from the date of payment till the date of refund. The respondent company was a consumer of the Maharashtra State Electricity Board and originally they had a connection of 90 MVA which was subsequently reduced to 80 MVA and finally to 56 MVA on a request made by the company. Thereafter again they applied in June, 2002 for enhancement of their contract demand upto 90 MVA. Their request for enhancement of contract demand upto 90 MVA was granted though it was clearly mentioned in the order dated 12.8.2001 while reducing the contract demand to 56 MVA that in case enhancement of contract demand was subsequently required by the respondent company, it would attract payment of service line and other charges as per then prevailing conditions of supply. However, the regular supply of 90 MVA was restored on the request of the respondent company. The supply of 90 MVA was restored in June, 2002 and thereafter a demand was raised in terms of letter dated 02.08.2001 for service line charges, which was agreed to be paid by the respondent company, but in installments. Aggrieved against the said order the respondent-company filed a petition before the Commission on the ground that the demand of Rs.227.9 lakhs so raised for reinstatement of contract demand of 90 MVA is not proper. An objection was raised before the Commission that the Commission has no jurisdiction in the matter in view of Section 42 of the Act and that the consumer should approach the Consumer Grievance Redressal Forum and thereafter, if still aggrieved, the Ombudsman created under the Act for redressal of their grievances. The Commission over-ruled this objection by making a reference to some decision of the Bombay High Court and proceeded to assume jurisdiction and directed the refund of the aforesaid amount to the respondent company.

       Aggrieved against the said order dated 18th October, 2005, the Maharashtra State Electricity Distribution Company Ltd. approached the Appellate Tribunal for Electricity created under the Act. The Appellate Tribunal vide its order dated 5th April, 2006 affirmed the order passed by the Commission. Thereafter a review petition was filed by the MSEDCL before the Appellate Tribunal, which was also rejected vide order dated 2nd June, 2006.

       Findings of the Court:

       Wherever a Forum/ Ombudsman have been created the consumers can only resort to these bodies for redressal of their grievances.

       Result : Appeal allowed.

judgment

1.This appeal under Section 125 of the Electricity Act, 2003 (hereinafter for short “the Act”) is directed against the judgment passed by the Appellate Tribunal for Electricity (hereinafter for short “the Appellate Tribunal”) dated 5th April, 2006 in Appellant’s appeal No. 191/2005 and the order dated 2nd June, 2006 passed by the Appellate Tribunal in Review Petition No. 3/2006 and I.A. No. 60/2006.

2.It is not necessary for us to go into the detailed facts. Suffice it to say that the respondent company approached the Maharashtra Electricity Regulatory Commission (hereinafter for short referred to as “the Commission”) with the grievance that a demand notice dated 26.8.2002 issued by the Appellant’s Wardha office be declared as illegal and may be set aside and quashed and the respondent company be permitted to avail power supply to the limit of 90 MVA without recovery of any additional charge either on account of service connection charges or the service line charges and to further direct the appellant herein to refund the amount of Rs. 227.9 lakhs so collected for re-instatement of the contract demand to the original level of 90 MVA along with interest @ 12% from the date of payment till the date of refund. The respondent company was a consumer of the Maharashtra State Electricity Board and originally they had a connection of 90 MVA which was subsequently reduced to 80 MVA and finally to 56 MVA on a request made by the company. Thereafter again they applied in June, 2002 for enhancement of their contract demand upto 90 MVA. Their request for enhancement of contract demand upto 90 MVA was granted though it was clearly mentioned in the order dated 12.8.2001 while reducing the contract demand to 56 MVA that in case enhancement of contract demand was subsequently required by the respondent company, it would attract payment of service line and other charges as per then prevailing conditions of supply. However, the regular supply of 90 MVA was restored on the request of the respondent company. The supply of 90 MVA was restored in June, 2002 and thereafter a demand was raised in terms of letter dated 02.08.2001 for service line charges, which was agreed to be paid by the respondent company, but in installments. Aggrieved against the said order the respondent-company filed a petition before the Commission on the ground that the demand of Rs.227.9 lakhs so raised for reinstatement of contract demand of 90 MVA is not proper. An objection was raised before the Commission that the Commission has no jurisdiction in the matter in view of Section 42 of the Act and that the consumer should approach the Consumer Grievance Redressal Forum and thereafter, if still aggrieved, the Ombudsman created under the Act for redressal of their grievances. The Commission over-ruled this objection by making a reference to some decision of the Bombay High Court and proceeded to assume jurisdiction and directed the refund of the aforesaid amount to the respondent company.

3.Aggrieved against the said order dated 18th October, 2005, the Maharashtra State Electricity Distribution Company Ltd. (hereinafter for short “MSEDCL”) approached the Appellate Tribunal for Electricity created under the Act. The Appellate Tribunal vide its order dated 5th April, 2006 affirmed the order passed by the Commission. Thereafter a review petition was filed by the MSEDCL before the Appellate Tribunal, which was also rejected vide order dated 2nd June, 2006.

Aggrieved against both these orders, the MSEDCL has approached this Court by the present appeal under Section 125 of the Act.

4.We have heard learned counsel for the parties and perused the record.

5.The basic question which arises for our consideration in this appeal is whether the individual consumer can approach the Commission under the Act or not.

6.For deciding this question, the relevant provision is Section 42(5) of the Act, which reads as under:-

42. Duties of distribution licensees and open access.-

(1)x x x x x x

(








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