2010 (3) Supreme 733
SUPREME COURT OF INDIA
D.K. Jain and T.S. Thakur, JJ.
United India Insurance Company Ltd. — Appellant
versus
Kantika Colour Lab. & Ors. — Respondents
Civil Appeal No. 6337 of 2001
Decided on : 6-5-2010
Contracts of Insurance –Scope and ambit of-Contracts of Insurance are generally in the nature of contracts of indemnity- Except in the case of contracts of Life Insurance, personal accident and sickness or contracts of contingency insurance, all other contracts of insurance entitle the assured for the reimbursement of actual loss that is proved to have been suffered by him- The happening of the event against which insurance cover has been taken does not by itself entitle the assured to claim the amount stipulated in the policy. It is only upon proof of the actual loss, that the assured can claim reimbursement of the loss to the extent it is established, not exceeding the amount stipulated in the contract of Insurance which signifies outer limit of the insurance company’s liability- The amount mentioned in the policy does not signify that the insurance company guarantees payment of the said amount regardless of the actual loss suffered by the insured. (Para 19)
Facts of the Case :
Present Appeals have been filed against order passed by National Commission, whereby Original Petition filed by respondent no.1 had been allowed and appellant-company held liable to pay to said respondent a sum of Rs.53 lakhs with interest @ 10% p.a. jointly and severally with the Carrier M/s Super Road Lines towards compensation for the damage which machines entrusted to the later suffered in the course of transportation from Mumbai to Hardwar. Plea of Insurance Company that National Commission proceeded on an erroneous assumption that the damage suffered by machine had rendered the same unusable hence a total loss as material available on record clearly established that it was only the printer process QSS-1923 that was damaged and not the film processor QSF-V50. Respondent No.1- owner of machines had obtained from appellant Insurance Company a transit insurance policy for a sum of Rs.53 lakhs.
Findings of the Court :
Respondent No.1- owner of machines had obtained from appellant Insurance Company a transit insurance policy for a sum of Rs.53 lakhs.
The Court held that the amount mentioned in the policy does not signify that the insurance company guarantees payment of the said amount regardless of the actual loss suffered by the insured. Evidence on record showed that damage had been caused only to printer model QSS-1923 and not to film processor QSF-V50 which was found to be in working condition and about which there was only an apprehension and no more that its working may run into difficulty in future. In any case in the absence of proved damage affecting performance of the machine, it was difficult to assume that film processor was also damaged either wholly or in part so as to call any repair or replacement of the said machine. Printer model QSS-1923 had been extensively damaged and manufacturing company had no arrangement in this country for carrying out the repairs to the damaged machine. National Commission was, hence justified in holding that printer processor model QSS-1923 being extensively damaged required complete Replacement.Total amount payable to insured by way of compensation for damage caused to machine in question would work out to rupees equivalent of Singapore $ 62100 at the exchange rate prevalent as on the date of judgment plus a custom duty component of Rs.12,73,513.36 rounded off to Rs.12,74,000/-. The sum total of the two figures would be payable with interest @ 10% p.a. Appeal was allowed in part and to the extent that appellant-company and carrier were held liable jointly and severally to pay said compensation.
JUDGMENT
T.S. Thakur, J. —
1.These appeals under Section 23 of the Consumer Protection Act, 1986 arise out of an order dated 31st May, 2001 passed by National Consumer Disputes Redressal Commission, New Delhi, whereby Original Petition No.153 of 1999 filed by respondent no.1 has been allowed and the appellant-company held liable to pay to the said respondent a sum of Rs.53 lakhs with interest @ 10% p.a. jointly and severally with the Carrier M/s Super Road Lines towards compensation for the damage which machines entrusted to the later suffered in the course of transportation from Mumbai to Hardwar.
2.Respondent No.1-Kantika Colour Lab imported one set of Noritsu QSS-1923 printer process and QSF-V50 film processor from Japan. The machines arrived at Mumbai on 1st November, 1998 and were entrusted to M/s Super Road Lines for onward transportation to Hardwar under L/R No.005495 dated 20th November, 1998. A pre-dispatch survey conducted by the Surveyor confirmed that the machines were in sound condition at the time of dispatch from Mumbai.
3.To secure the machines against any possible damage respondent No.1-the owner of the machines obtained from the appellant Insurance Company a transit insurance policy for a sum of Rs.53 lakhs. The policy covered loss against all risks including damage/breakage, theft pilferage, road risk and non-delivery etc. The insurance was extended to cover SRCC as per limits and conditions of the Marine Policy.
4.The case of the owner-respondent no.1 is that the machines suffered damage on account of mishandling in the course of transportation from Mumbai to Hardwar. A damage certificate issued by respondent no.7 acknowledged that the damage to the machines had occurred during transportation. Respondent no.1 accordingly lodged a claim for a sum of Rs.55 lakhs against the appellant company and the Carrier- respondent no.7 in this appeal. A preliminary survey of the damage to the machines was ordered by the appellant company and conducted by Shri Ajay Kumar Arora, who submitted a report stating that while Printing Machine QSS 1923 had suffered damage, there was no apparent damage to the Film Processor QSF-V50 which machine outwardly appeared to be in sound condition.
5.The appellant-company then appointed Shri Vinod Sharma licensed Surveyor to survey the machine and assess the loss as required under Section 64UM of the Insurance Act 1938. Shri Sharma submitted a report dated 17th April, 1999 after the machines were inspected by Shri Amit Bose, the Technical Director and Engineer of M/s Satyam Equipment Services Ltd. In his report Shri Sharma opined that the damage/loss to the machine was repairable and assessed the same at Rs.5,76,730/-. The report categorically stated that there was no damage to the Film processor QSF-V50 which was found to be in working condition. Accepting the said report, the appellant company offered an amount of Rs.5,76,730/- to respondent no.1 towards compensation which the said respondent refused to accept. Instead respondent no.1 filed complaint No.153 of 1999 before the National Consumer Disputes Redressal Commission, New Delhi, claming an amount equivalent to the cost of the machines which according to the respondent were a total loss on account of the damage suffered by them.
6.The appellant-company contested the claim and took several objections to the maintainability of the complaint including the objection that the complaint raised complicated questions of law and fact which could not be tried under Consumer Protection Act. It was also alleged that damage suffered by the machine was repairable and that the loss was limited to Rs.5,76,730/- which the company had offered to make good.
7.In support of its complaint the respondent-company examined Shri Pradeep Kumar Sharma, one of its partners. The statement of Shri Taposh Dev, Senior Sales and Service Engineer was also recorded, on behalf of the manufacturing company who too was arrayed as a party respondent. Depositions of Shri Vinod
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