ORDER

1. This appeal, by special leave is directed against order dated 16th July, 2002, passed by the National Consumer Disputes Redressal Commission, New Delhi (for short, "the National Commission") declining to entertain the appellant's revision petition under Section 21(b) of the Consumer Protection Act, 1986 (for short, "the Act").

2. The material facts, found by the forums below and relevant for the purpose of this appeal, are as follows:

The respondent. (hereinafter referred to as "the complainant") had a savings bank account with the appellant bank. Somehow he lost his cheque book containing one unused leaf and the requisition slip required for issue of a new cheque book. On 24th September, 1999, when the complainant visited the bank to draw money, he was surprised to find that there was only a balance of Rs. 1682.93 in his account. On enquiries being made, it transpired that the requisition slip had been used to get a new cheque book issued from the bank and the left over cheque in the lost cheque book had been misused to draw an amount of Rs. 2,500/- from complainant's account. It was also discovered that an amount of Rs. 3,50,000/- had been withdrawn from the account by usin