ORDER :

These matters arise out of a consumer dispute in Consumer Complaint No. 52 of 2013 on the file of the National Consumer Disputes Redressal Commission.

2. Section 9 of the Consumer Protection Act, 1986(hereinafter being referred to as 'the Act') provides for the constitution of fora (hereinafter called 'ADJUDICATORY BODIES') at three levels, District, State and National, to settle consumer disputes(1).

(1) Consumer dispute is a defined expression under Section 2(e) of the Act "consumer dispute" means a dispute where the person against whom a complaint has been made, denies or disputes the allegations contained in the complaint."

3. Section 21 of the Act confers the National Commission with both original and appellate jurisdictions.

4. In the instant batch of cases, we are concerned with the original jurisdiction of the National Commission. The National Commission has original jurisdiction to examine complaints arising under Act where the complaint pertains to goods and services the value and compensation, if any claimed, exceeds Rs. One crore.

5. Section 12 and 13 prescribe the procedure to be followed by a District Consumer Forum where it receives a 'complaint(2)'. The subject ma