Ram Mohan Reddy J.,

The petitioners, arraigned as respondents in Complaint No.1 09/ 2005 before the District Consumer Disputes Redressal Forum, Mysore, (for short ‘District Forum’) instituted by the respondent herein, suffered an Order dated 28-12-2005 Annexure-”C” holding the petitioners liable to damages of Rs.20,000/- on account of deficiency of service, under the provisions of the Consumer Protection Act, 1986 (for short ‘Act’). The complainant-respondent herein, too, suffered an order of rejection of the claim for Rs.2,03,000/-. The petitioners and the respondent filed separate Appeals bearing Nos. 487/2006 and 188/2006, respectively, before the Karnataka State Consumer Disputes Redressal Commission, Bangalore (for short ‘State Commission’) whence, by Order dated 9-4-2007 Annexure-”D”, Appeal No. 188/2006 of the respondent was allowed and Appeal No.487/2006 of the petitioners was rejected. Hence this Writ petition.

2. The respondent-complainant, in her complaint to the District Forum under the Act stated that she deposited amounts on different dates under the Monthly Income Scheme (for short MIS Account), in the Nanjumalige and Lakshmipuram Post Offices at Mysore, in