ORDER

Prathiba M. Singh, J. (Oral). - This hearing has been done through video conferencing.

2. The grievance of the Petitioners in the present matter was that the District Consumer Dispute Redressal Forum (West), Janakpuri, Delhi (hereinafter "Consumer Forum") had not disposed of their consumer complaint, which was filed way back in 2007. The Petitioner-father had lost his son who was just 13 years of age and had filed a consumer complaint against the Employees State Insurance Corporation/Respondent No.1 (hereinafter "ESIC") and the Employees State Insurance Hospital/Respondent No.2. The case of the Petitioners is that there was medical negligence, which led to the demise of his young son.

3. The evidence in the complaint had concluded almost 14 years ago but the matter was not being finally heard and adjudicated. Vide a detailed order passed on 9th November, 2021, this Court had directed the Consumer Forum to expedite the hearing in this matter and had also called for the data relating to the following information:

"9. Accordingly, considering the protracted delay in hearing this