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IN THE HIGH COURT OF DELHI
Sanjeev Narula, J.
Geo Chem Laboratories Pvt. Ltd. - Appellant
Versus
United India Insurance Co. Ltd. - Respondent
Arb. P. 479 of 2020
Decided On : 24-05-2021




The court determined that an insurer's failure to deny liability allows for arbitration despite previous attempts to cancel a policy, reinforcing the principle of minimal judicial interference under Section 11 of the Arbitration Act.

Headnote:(A) Arbitration and Conciliation Act, 1996 - Section 11(6) - Dispute arising under `Professional Indemnity Engineers Architects Interior Decorators Inspection and Testing Policy' issued by insurer - Appointment of arbitrator sought due to delays by insurer in processing claims - The Court noted that the insurer has neither denied nor disputed liability for the claims, allowing for arbitration despite earlier attempts to cancel the policy on grounds of misrepresentation. (Paras 1, 2, 6, 24)

(B) Arbitration Agreement - Existence of arbitration clause - The Court affirmed the principle that the existence of a dispute justifies referring matters to arbitration, with courts having limited jurisdiction to interfere at the pre-reference stage. (Paras 10, 14, 20)

Facts of the case:
The appellant has been insured since 2007 against claims made by clients. Various banks had lodged claims against the appellant for up to Rs.25 crores due to employee misconduct, with delays in assessment causing disputes with the insurer.

Findings of Court:
The insurer's failure to take a decisive view on the claims constituted a lack of denial or admission of liability, thus enabling the reference of disputes to arbitration.

Issues: Whether the insurer's ambiguous posture regarding liability allows for arbitration.

Ratio Decidendi: The court concluded that the insurer's indecision constitutes grounds for appointing an arbitrator, emphasizing that courts should intervene minimally in arbitration matters and allow the tribunal to resolve disputes.

Result: Petition allowed; an arbitrator appointed for dispute resolution.

Table of Content
1. dispute regarding insurance policy and claims (Para 1 , 2 , 3 , 4 , 5 , 6)
2. procedural issues surrounding claim assessment (Para 7 , 8 , 9)
3. arguments for and against arbitration (Para 10 , 11 , 12)
4. court analysis on arbitrability of disputes (Para 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22)
5. conclusion on determining liability and arbitration (Para 23 , 24)
6. decision on appointment of arbitrator (Para 25 , 26 , 27 , 28 , 29)

JUDGMENT

[VIA VIDEO CONFERENCING]

Sanjeev Narula, J. (Oral)--The present petition under Section 11 (6) of the Arbitration and Conciliation Act, 1996 [hereinafter referred to as `the Act'] seeks appointment of an Arbitrator for adjudication of disputes which have arisen between the parties in relation to the `Professional Indemnity Engineers Architects Interior Decorators Inspection and Testing Policy' bearing No. 0401002717P104915422 issued by the Respondent [hereinafter referred to as `UII'] in favour of the Petitioner [hereinafter referred to as `GCL'] for the period of 11th June, 2017 to midnight of 10th June, 2018, applicable retroactively from 12th June, 2015, with an indemnity amount of Rs.25 crores [hereinafter referred to as the `Insurance Policy'].

FACTS

2. GCL has been availing insurance coverage for professional indemnity since 2007, which includes indemnity against acts of dishonesty, negligence, fraud, omissions and errors, as well as loss of documents and breach of confidentiality of clients committed by its employees towards its clients' businesses, which include banking organizations.

3. GCL received notices from its clients - RBL Bank, HDFC Bank and DCB Bank, dated 2nd August, 2017, 8th August, 2017 and 18th January, 2018 respectively, regarding offences committed by its employees. Later, more such notices were received from other banks such as IDBI Bank, DCB Bank and HDFC Bank. The total claims made by the banks was approximately Rs.25 crores. UII was duly intimated of such claims from time to time. FIRs and police complaints were also registered against the suspected persons by GCL between 23rd and 25th January, 2018.

4. On 17th February, 2018, GCL sent a letter to UII informing them of the occurrence of loss and followed it up with an email on 26th March, 2018. UII replied through email on 27th March, 2018, acknowledging its delay in acting on the claims of GCL and sought further clarifications, which were provided vide email dated 27th April, 2018.

5. Thereafter, UII sent a letter dated 18th May, 2018, whereby it sought to cancel the insurance policy [hereinafter referred to as the `Impugned Letter']. The relevant extract of the letter reads as follows:

    "Re: Cancellation of Professional Indemnity Engineers, Architects, Interior Decorators Inspection and Testing Policy Insurance Policy No. 0401002717P104915422 valid from 11.06.2017 to 10.06.2018 issued in the name of M/S. Geo Chem Laboratories Pvt. Ltd.

    This is with reference to the above policy issued by us. On receipt of your emails regarding losses to the tune of Rs.22.50 crs due to fraud/embezelment as referred by emails dated 12.02.2018/26.03.2018.

    On scrutiny of your proposal form & emails and documents including copy of FIRs exchanged with us it is found that the details of claims which you have not revealed in your proposal form thereby misrepresentation and non-disclosure of material facts in proposal form.

    Hence in view of policy Condition No. 10, which states as under:

    "The Company may at any time cancel the Policy on grounds of misrepresentation, fraud, non-disclosure of material fact or non-cooperation by the insured by sending fifteen days notice in writing by Registered A/D to the insured at his last known address in which case the Company shall return to the insured a proportion of the last premium corresponding to the unexpired period of insurance if no claim has been paid under the policy. The insured may at any time cancel this policy and in such event the Company shall allow ref

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