R.N. Mittal, President—Briefly the facts of the case are that complainant No. 1 is the wife of complainant No. 2, Sh. Babu Ram. Complainant No. 2 got himself operated for sterilization on 22.1.86 in the Employees State Insurance Hospital (ESI Hospital) situated at Basai Darapur, Delhi which is being run by the Delhi Administration. The operation was performed by Dr. V. Bhandari, defendant No. 3 and the certificate was issued regarding it by Medical Supdt. of the Hospital, defendant No. 2. After one week the stitches were removed by the doctor. It is alleged that they were assured that the operation was successful.

2. On 1st December, 1988 complainant No. 1 was not feeling well. Complainant No. 2 took her to Guru Teg Bahadur Hospital, situated at Shahdara. The doctor who examined her informed both the complainants that she i.e. complainant No. 1, was pregnant at that time and carrying a four months pregnancy. Thereafter, complainant No. 2 got himself medically examined to find out whether his sterilization operation was intact or not. It was found that his sterilization operation was not successful. It is alleged that the operation was not successfully performed due to the negl