R.G. Desai, President –– The complainant Mrs. Y. Meenakshi Alias Rani was admitted to the Deepak Nursing Home (Respondent No. 2) of which Dr. H. Nandeesh (Respondent No. 1) is the Proprietor, on 1.8.1980 at about 6.50p.m. for her second delivery. She had also delivered her first child in the same Nursing Home during 1978. Her first delivery was a normal one. Her family doctor, her brother-in-law and her grand mother had accompanied her to the Nursing Home on 1.8.1980. After assuring her family doctor and brother-in-law that the complainant would have a normal delivery in about half an hour and after their departure, Respondent No. 1 suddenly changed his decision and decided to perform Caesarian operation taking thumb impression of her grand-mother. According to the complainant, Respondent No. 1 performed the Caesarian operation in grossly negligent and utterly careless manner which lead to complication and re-admission to the Nursing Home in September 1980. Although she was treated by Respondent No. 1, she could not get any relief. She had to consult other Specialists and obtained temporary relief. She developed acute shooting pain in the abdominal region and back and suffered