Mr. Justice S.K.M. Lodha, President — The opposite parties before the District Forum have assailed the order dated 13.11.1990 passed by the District Forum, Jodhpur in Complaint Case No. 266/90 by filing this appeal under Sec. 15 of the Consumer Protection Act, 1986 (“the Act” herein). By the impugned order the District Forum directed the opposite parties to reduce the number of the local calls from 1190 to 340 in regard to the bill dated 11.10.1989 and from 800 calls to 340 calls in respect of the bill dated 11.12.89 and further ordering the opposite parties to adjust the amount already recovered in respect of the aforesaid two bills in future bills. Briefly put, the facts leading to this appeal are these:—

2. The complainant-respondent No. 1 is a subscriber of telephone No. 26013. The telephone was installed after his retirement on 3.12.1981. The complainant received bills dated 11.8.1989, 11.10.1989 and 11.12.1989 for Rs. 470/- , 1190/- and Rs. 800/- respectively. The material details in the bills are these:—

Bill dated 11.8.1989 Calls 470

(for the period Less rebate 285

ending on 31-7-1989) 185 Rs. 148/-

Bill dated 11.10.1989 Calls 1190

(for the period ending Less reba