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S.C.MOHAPATRA, R.N.PANIGRAHI, J.PATNAIK
NATABAR PRADHAN – Appellant
Versus
REGIONAL MANAGER AGRO INDUSTRIES – Respondent


Counsel for the Parties :
For the Complainant :Mr. P.K. Parida, Advocate.
For the Opp. Parties :M/s. B.L.N. Swamy, B.V.B. Das, A.K. Rath & Mr. B. Pant, Advocates.

ORDER

Mr. Justice S.C. Mohapatra, President—Defect in goods and deficiency in service are grievance, of the complainant in respect of his HMT 3511 tractor purchased on 8.12.1989.

2. Manufacturer opposite party No. 4 had undertaken as per the warranty conditions found in operator’s manual of the HMT tractor as well as HMT service policy that there will be after-sales service to all the purchasers through dealers for which terms and conditions are reflected in the warranty policy. Every purchaser gets free of cost after-sales service of the tractor of HMT 3511 made which deals with periodic maintenance and the details of maintenance of the tractor by the purchaser during warranty period through authorised dealers.

3. In the aforesaid back-ground, the dealer Orissa Agro Industries Corporation of which opposite party No. 1 is the Regional Manager of Berhampur and opposite party No. 2 its Chairman, gave free services to the complainant on 7.1.1990, 7.3.1990 and 7.6.1990. Before the fourth and final free service the tractor gave operational trouble on 15.8.1990. On information being sent to the office of opposite party No. 1, a machanic was deputed who checked and repaired the tractor. Whil










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