RAJASTHAN STATE CONSUMER DISPUTES
REDRESSAL COMMISSION, JAIPUR
Honble Mr. Justice S.K.M. Lodha, President; Mr. Damodar Thanvi,
Member; Mrs. Saria Khan, Member
J.L. NAYAK—Appellant/Complainant
versus
M/S. AMARNATH & CO.—Respondent/Opposite Party
Appeal No. 196 of 1991 — Decided on 3.3.1992
Counsel for the Parties:
For the Appellant: None.
For the Respondent:Mr. Kamal Nayar Srimal, Advocate.
A complaint under the Consumer Protection Act must be filed within 3 years from the date of the cause of action. However, a settlement agreement between the parties can extend the period of limitation.
Headnote:
CONSUMER PROTECTION ACT - SECTION 2(1)(d), 13, 14(2) - LIMITATION - SETTLEMENT - COMPLAINT FILED WITHIN 3 YEARS FROM SETTLEMENT DATE - DISTRICT FORUM TO DECIDE COMPLAINT AFRESH CONSIDERING SETTLEMENT AND LETTER - APPEAL ALLOWED.
Fact of the Case:
Complainant deposited 27 instalments of Rs. 300 each for two memberships in a scooter sale scheme. The scheme was repudiated after 27th instalment and a complaint was filed for refund of Rs. 16,200 or delivery of two scooters. The District Forum dismissed the complaint as barred by limitation.
Finding of the Court:
The District Forum erred in dismissing the complaint solely on the ground of limitation without considering the settlement agreement between the parties. The complaint was filed within 3 years from the date of the settlement, and the letter dated 6.9.86, which was written by the opposite party, indicated a willingness to comply with the settlement. The District Forum should have considered the letter and the settlement agreement while deciding the complaint.
Issues: 1. Whether the complaint was barred by limitation. 2. Whether the District Forum erred in not considering the settlement agreement and the letter dated 6.9.86.
Ratio Decidendi: 1. The period of limitation for filing a complaint under the Consumer Protection Act is 3 years from the date of the cause of action. 2. The settlement agreement and the letter dated 6.9.86 were relevant evidence that could have influenced the decision of the District Forum. The District Forum erred in not considering this evidence.
Final Decision: The appeal was allowed. The order of the District Forum was set aside and the case was remanded back to the District Forum for fresh consideration.
Mr. Justice S.K.M. Lodha, President—The District Forum, Udaipur, dismissed the complaint of the Complaint-appellant as barred by time. Against the dismissal of the complaint, he has filed this appeal questioning the correctness of the order. We may briefly state the facts leading to this appeal. A scheme for the sale of Vijay Super Scooter was floated by the opposite party-respondent through itself and its authorised agent. According to which Rs. 300/- instalment per month was to be deposited. The complaint has alleged that 27 instalments in the names of 2 persons @ Rs. 300/- per month amounting to Rs. 16,200/- were deposited. Serial Nos. of the complainants membership was 45 and 75. It was alleged that the complaint is entitled to Rs. 16,200/- alongwith compensation and interest which according to him comes to Rs. 10,000/-. It was alleged that the opposite party did not make the scooter available. It also failed to refund the deposited amount. A criminal case was got registered at the Police Station, Dhanmandi, Udaipur. It may be state that the Scheme was floated in 1982 inasmuch as the first membership was obtained on 20.11.1982 and the second membership was obtained on 26.11.82 by depositing Rs. 300/- for each membership. The Complainant has stated that according to the scheme after the completion of the required number of member the Scheme effective. The second instalment was deposited for two membership on 7.4.1983 and the 27th instalment was deposited on 13.5.85. 28th instalment was not deposited and the contract was repudiated. The complainant filed the complaint on 15.6.89 before the District Forum for directing the opposite party for the delivery of 2 scooters or refund of Rs. 16,200/- with interest and compensation.
2. Notice was issued to the opposite party- respondent. An objection raised that the complaint is barred by limitation and, therefore, the Redressal Forum has no jurisdiction to entertain and decide it. It was also pleaded that the complainant himself repudiated the contract and did not deposit the 28th instalment. The FIR lodged was false and that through the opposite party to disrepute and for that the opposite party alleged that Rs. 5,000/- were spent for conducting the proceedings and Rs. 15,000/- as damages for the loss in reputation. An objection was also taken that the matter involves complicated and complex question which can only be decided by a Civil Court. As the complaint was dismissed by the District Forum on the question of limitation we do not consider it necessary to state the other grounds of defence.
3. The main defence taken was that the complainant should have been instituted within 3 years from 13.5.85 for the recovery of the amount when he repudiated the contract. The amount of 27 instalments was realised upto 13.5.85. The suit could be filed for the recovery of instalments latest by 12.5.88. But the complaint was filed on 15.6.89 when the remedy of the suit had become barred by time. In the complaint nothing was averred by the complainant as to on what ground the exemption from law of limitation is claimed. It appears that a letter dated 17.6.85 was written on behalf of the complainant at 2.50 p.m. stating that 28th instalment ought to have been received by 12-13 but it has not been received until the morning of the day. Second letter dated 22.6.85 was also written at 11.16 a.m. in which the opposite party wrote that 28th instalment should have been deposited in time and so if there is delay in delivering the scooter or for the return of the amount, the complainant himself is responsible. It appears that the complainant wrote a letter to the Home Minister, Rajasthan on 3.7.86 that he has been cheated by the opposite party and so action be taken against the persons of the said company and offence under Sec. 420 IPC may be registered and an enquiry may be started. Despite raising the objection, no steps were taken by the complainant to amend the complaint seeking exemption from law