Mr. Justice B.S. Yadav, Member—The Complainant Mr. Vijay Narayan Agrawal, now Petitioner, had filed a complaint before the District Consumer Disputes Redressal Forum, Bilaspur under Section 12 of Consumer Protection Act, 1986 (for short the Act). According to the Complainant he had purchased one Canon N.P. 150 Photo Copier Machine from the Respondent, Opposite Party, M/s. Chowgule Industries Ltd. (for short the Company) for Rs. 91,000/- and the machine was installed at his premises on 12-7-1988. From the very beginning there was problem of getting consumable items. A part of the machine called drum also became defective before the expiry of the guarantee period. Consumable items and spare parts were not supplied by the Opposite Party despite correspondence and personal visits to Bombay and Calcutta and the photocopier machine was lying idle for more than a year. On 23-9-1990 the Complainant purchased from the Company another photocopier machine Canon N.P. 271 which was installed in his premises on 27-9-1990. Thereafter the Complainant requested the Head Office of the Company as well as their local representative that the amount paid for Canon N.P. 150 be adjusted towards the p