Miss S. Brar, Member—Briefly the facts of the case are that the complainant is a registered Public Limited Company and an insurance policy holder in respect of his car NE 118 91 model. The said car met with an accident on 11.8.91 and the complainant lodged a claim with respondent company. The insurance policy was valid upto 5.7.92. The Surveyor surveyed the car on 27.8.91. Complainant accepted the claim for Rs. 2 lakhs against his claim of Rs. 2.20 lakhs on 1.11.91 as car was declared total loss.

2. The Regional Office of the respondent company wrote to the Divisional Office on 6.2.92 sanctioning the settlement of the claim for Rs. 2 lakhs subject to depositing the original policy and the salvage in the respondent’s godown in the presence of the surveyor. Salvage was deposited in the insurance company’s godown on 25.2.92 against salvage collection memo, since the claim was not paid. Complainant gave a legal notice to the respondent on 3.3.92 for releasing the claim amount at the earliest.

3. Surveyor examined the salvage at the godown of the respondent on 26.2.92 and submitted his report on 27.2.92 indicating the value of the missing parts namely battery at Rs. 4,405/-. In the r