Mr. Justice V. Balakrishna Eradi, President— This complaint petition has been filed by M/s. Kusumam Hotels (P) Ltd., Calicut seeking the relief of recovery of a sum of Rs. 14,15,322.96 from the Opp. Party — M/s. Neycer India Ltd., Pondicherry on the allegation that the glazed tiles manufactured and supplied to the complainant by the Opp. Party as per Invoices dated 2.3.1988, 12.3.1988 and 6.4.1988 were defective inasmuch as they developed black spots shortly after they were fixed in the V.I.P. suites in the complainant's hotel at Guruvayoor and hence the complainant is entitled to get a refund of the cost of the tiles together with transport charges and other incidental charges, reimbursement of labour charges paid for laying the tiles, reimbursement of labour charges for removing the existing tiles for purpose of relaying new tiles, reimbursement of cost of materials like cement, sand etc. required for relaying tiles, compensation for the difference in the cost of new tiles due to escalation in prices, compensation for loss of income during the period of three months required for laying new tiles, compensation for loss of goodwill of the hotel during the period of three month