Mr. Justice S.S. Dewan, President—This is a complaint under Section 17 read with Section 12 of the Consumer Protection Act, 1986 (for short 'the Act').

2. The issue herein lies in a narrow compass and the relevant facts are not in serious dispute. The complainant-Firm had taken out four insurance policies operative from different dates in the year 1989 and 1990 for a total sum of Rs. 4,50,000/-. It is alleged that on 23rd March, 1990 there was a fire in the factory premises of the complainant-Firm at Lehragaga in which it claimed to have suffered a loss of Rs. 5.5 lacs. The matter was reported to the Fire Station, Sangrur and the Oriental Insurance Company Ltd., Mansa was duly informed of the said incident on the same day. The opposite party offered to pay Rs. 84,074/- vide its letter dated 16.3.1993 (Annex. C-8). The said offer was not acceptable to the complainant. The surveyor appointed by the opposite party Insurance Company however, assessed the loss due to fire at Rs. 1,69,413/-. The complainant requested the opposite party to pay Rs. 2 lacs for the loss suffered by it but the latter refused to review its decision. Hence the complainant has filed this complaint for the re