Mr. K.P. Sinha, Member—In this complaint petition the Akhil Bhartiye Grahak Panchayat, Jehanabad has complained against the Chief General Manager, Telecommunications, Bihar that even after the inauguration of the Jehanabad Electronic Exchange on 16.8.90 and the announcement from the Telephone Department that the pulse rate for telephonic calls made on STD from Jehanabad to Patna and Jehanabad to Gaya was 36/48/48 seconds, the STD calls were being charged at the rate of pulse rate of 12/24/48 for Patna-Jehanabad & Jehanabad-Gaya. The radial distance from Jehanabad to Patna and Jehanabad to Gaya is between 20 to 50 kms. and the STD Tarrif charge should be therefore 36-48-48 but the Jehanabad-Patna rate was being over charged at the pulse rate of 12 seconds for full-time STD calls. In support of the complaint the complainant filed two receipts which showed pulse rate of 12 seconds. The complainant has also drawn attention to the inquiry which got conducted by the District Forum, Jehanabad on an allegation about the inaccuracy of the pulse rate ctiarged by the Jehanabad Exchange. The inquiry was made by a Committee consisting of the N.D-C. Jehanabad Collectorate, a Journalist, the