Mr. Justice P.K. Shamsuddin, President— This appeal is directed against the order passed by the District Forum, Kottayam, in O.P. No. 534/93. Opposite Parties are the appellants.

2. It is the case of the complainant that the complainant sent a telegram to his son Sunil Kumar who is staying at Bombay, stating that the complainant would be starting to Bombay on 13th March. The telegram was delivered to the complainant’s son in a mutilated condition. What was stated therein was that the complainant would start on 30th March. The complainant started for Bombay on the 13th March and reached Bombay on 15th and due to the wrong transmission of the message, nobody came to receive the complainant and this caused mental agony to the complainant and he claimed Rs. 17,500/- as compensation.

3. The opposite parties 1 and 2 filed version stating that the opposite parties transmitted the message correctly to C.T.O. Kottayam. They also alleged the period of preservation was over by the time the complaint was received by the complainant. As per the condition printed on the reverse of the telegram, the Director General was not liable to make any compensation for any loss, injury or damage. As per