Tr. Justice S.A. Kader, President—This is a complaint under Section 17 read with Sec. 12 of the Consumer Protection Ac

2. The Complainant purchased M/s Thomas Cook Travellers Cheques to the value of 24,550 US $ from the first Opposite Party ANZ Grindlays Bank. The complainant spent 50 travellers cheque worth about 1550 US $ and lost the balance traveller cheques to the value of 23,000 US $ on 4.11.91 when he was travelling in an auto-rickshaw. On 5.11.91 the first Opposite Party ANZ Grindlays Bank was duly informed and the complaint was given to the police. He approached M/s. Thomas Cook (India) Ltd., Madras Office for refund but in vain. He therefore filed O.P. 191/93 on the file of this Commission against M/s. Thomas Cook (India) Ltd., Madras for refund of the amount alleging deficiency in service. M/s. Thomas Cook (India) Ltd., Madras contended that these travellers cheques were not issued by it but by M/s. Thomas Cook (INC) New York and it was not in any way responsible for refund of the amount. This contention was accepted by this Commission and O.P. 191/93 was dismissed by its order dated 31.12.93. The complainant has now filed a fresh complaint against (1) ANZ Grindlays