Mr. Justice D.R Vithal Rao, President— This appeal, by the opposite party, is directed against the order dated. 19.4.1994, passed by the District Forum, D.K. District, Mangalore, in Complaint No. COM/540/93, directing the opposite party to issue the revised bill in place of bill dated 1.1.1993 disclosing the chargeable calls made during the period from 16.12.1992 to 15.2.1993, as 860 calls, and to refund the excess amount .collected to the complainant with interest thereon.

The facts, briefly stated, are as follows:

1. The complainant is a subscriber of telephone bearing No. MR 26475 installed in her office at Mangalore. It has got an STD facility. The complainant received a bill dated 1.1.1993 for the bi-monthly period from 16.10.1992 to 15.12.1992 for chargeable calls of 5530. It is the case of the complainant that this bill is highly excessive and inflated as average number of calls made from this telephone during the bimonthly period of one year prior to the period of the said bill was only 782. The complainant disputing the said bill filed a complaint with the opposite party. On receipt of the said complaint, pending investigation, a provisional bill for Rs. 1,165/- was iss