Mr. Justice G.G. Loney, President—This is a consumer dispute made by M/s Kaniskha Investment Private Limited an Agro-based Project engaged in the poultry farming. In this complaint the negligence is alleged in the service of opposite party viz. Sangli Bank Limited as banker and financier.

2. The complainant alleged that they possess the extensive land in a backward district viz. Raigad. With a view to develop a broiler poultry farm, the complainant approached the Sangli Bank Limited for grant of financial assistance for the development of broiler poultry farm. After scrutinizing complainant’s proposal from all angles vide resolution dated 13.10.1989, the Board of Directors of Sangli Bank Ltd. approved the proposal and sanctioned the term loan for the sum of Rs. 26,32,000/-. By the aforesaid resolution dated 13.10.1989 the bank fixed interest for the term loan @ 12.5% p.a. The period for the repayment of loan was fixed for seven years with initial grace period of one year. The loan was repayable in six annual/equated instalments. The first instalment of loan was commenced from January, 1992. The Agro-based project was expected to start from January, 1990. It was stipulated in th