Mr. Jusice R.C. Mankad, President—This appeal by Videocon International Limited (Company for short) is directed against the judgment and order dated February 16,1994 passed by the District Consumer Disputes Redressal Forum, Valsad (District Forum for short) in Complaint No. 122 of 1993 by which the Company is directed to replace the T.V. set and to pay compensation of Rs. 2,000/- for inconvenience and hardship and additional compensation of Rs. 500/- to respondent No. 1 (respondent for short)

2. Facts leading to this appeal briefly stated are as follows :

Respondent No. 1 is original complainant who had purchased T.V. set known as “Picture-in-Picture” for Rs. 21,190/- on May 26,1992. It is alleged that sometime after the T.V. set was purchased, it was not working properly and there was overlaping of sound or mixing of two sounds or voices of two pictures. That respondent, therefore, complained to the Company and the Company sent its technician to repair the T.V. set. According to the respondent although the T.V. set was repaired more than once by the Company’s technician, it could not be put in order on account of manufacturing defect. The respondent had to undergo hardship and