Thiru Justice E.J. Bellie, President—The case of the complainant Sunilkumar Nair is that after his Master’s degree in Loyola College, Madras, he wanted to pursue his studies in the United States of America and he secured admission in SOM (School of Organisation and Management) Yale University. On his way to United States by flight on 25.8.93 at the Madras International Airport, while the complainant was waiting for his luggage to be scanned, a heavy iron rod fell from the conveyor belt on his right foot and he was seriously injured. He could not walk even an inch and the Airport Doctor Mr. Badrinaryanan attended on him and he was taken to the aircraft in a wheelchair. Even though he had sustained serious injuries, he had to j proceed lest he would lose his admission for which he had worked hard. The Doctor at the Airport advised the complainant to check-up either in Bombay or New York Airport. At the Bombay Airport, the Medical Officer there, examined the complainant and prescribed medicines and advised X-ray and review. Since the time left for boarding was short nothing could be done in Bombay. In the meanwhile, the complainant’s father had requested the 2nd opposite party Re