Mr. K.P. Sinha, Member—This is a complaint filed by Akhil Bhartiye Grahak Panchayat, Jehanabad against the Divisional Engineer, Gaya Telegraphs Division and the Accounts Officer through Divisional Engineer, Gaya Telegraphs Division. It has been contended in the complaint petition that 44 subscribers listed in Annexure 1 of the complaint petition deposited their advance rental for one year before 16th August, 1990 on or after which date the services were provided. Inspite of it the opposite parties demanded rentals for the period for which the payments have already been made i.e.; rental was demanded for the period 1.6.91 td 31.7.91 for which period the advance rental payments were made and therefore any bill for the rental could only pertain to the period after 16.8.91. It has also been contended that due to a fire in the Telephone Exchange on 1.5.91 the telephone services got completely disrupted. In case of five subscribers however detailed in Annexure-3 of the complaint petition the telephone services were resumed on 29.7.91 but were again disconnected within three days which was a deficiency in service. It has also been contended that the telephone connections of the subsc