Mr. Justice J.B. Garg, President—The complainant has a Savings Bank Account No. 37598 in Punjab and Sind Bank, Sector 17C, Chandigarh. On 14.11.96 when his wife went to the Bank and collected upto date entries in the pass book she noticed that on 6.11.96 there were two with-drawls; one of Rs. 30,000/- and another of Rs. 4,000/- but in reality these were never made by her husband. This irregularity was brought to the notice of her husband who approached the appellants and was told that the withdrawal of Rs. 4,000/- was made on a loose withdrawal slip and similarly second withdrawal of Rs. 30,000/- was made within 1 or 1½ hours of the first withdrawal on a loose cheque bearing No. 44410, the same day. It was alleged that on account of negligence/connivance of the Bank employees, the aforesaid two withdrawals were made. On a complaint instituted by him the Consumer Disputes Redressal Forum, Union Territory, Chandigarh, ordered on 2.5.1997 that the Bank shall make credit entries of the aforesaid two sum because the Forum came to the conclusion that the debit entries were made on the basis of forged documents. Besides this the Bank was ordered to pay interest @18% per annum from th