Thiru Justice E.J. Bellie, President—This complaint is by 57 persons. Complainant Nos. 2 to 57 are represented by their Power of Attorney Agent-lst complainant. According to the complainants, the 1st complainant is their Guruswamy for their Sabarimala pilgrimage. The complainant Nos. 2 to 57 are the devotees who wanted to go on a pilgrimage alongwith the 1st complainant. They wanted to engage a bus for that from the 1st opposite party-M/s. Neela Travels of which the 2nd complainant is the Managing Partner. The opposite parties agreed to provide a contract carriage bus with 57 authorised seats plus 1 conductor seat for 8 days from 1.1.1996 to 8.1.1996 for an amount of Rs. 29.200/-. The 2nd opposite party gave a tour programme in his letter head to the complainants which was to commence at Madras and go through Thiruverkadu, Tiruthani, Melmaruvathur, Kovai, Marudhamalai, Porur, Palani and back to Madras. This tour programme was distributed among the complainants. Accepting this tour programme, the complainants paid an advance of Rs. 1,100 /- on 19.11.1995; Rs. 7,700/- on 13.12.1995; Rs. 11,500/- on 23.12.1995 and Rs. 7,000/- on 31.12.1995 and for these amounts the 2nd opposite p