Thiru Justice E.J. Bellie, President—The complainant as diagnosed by the St. Marthas Hospital, Bangalore suffered from an illness known as Congenital heart disease Large P.D.A. He came to the 1st opposite party-Madras Medical Mission Hospital for treatment. There he was operated upon on 22.6.1992 by a team of Doctors headed by Dr. V.V. Bashi, the 2nd opposite party. Now, according to the complainant the operation has resulted in the permanent loss of voice due to paralysis of the left vocal cord and this has happened due to the negligence on the part of the opposite parties. He would state that immediately after the surgery when he was in the I.C.U. he lost his voice but he was told by the Doctors and the Nurses that it would have happened due to the insertion of tubes during the surgery and it would be normal after 15 or 20 days. But even after the discharge on 30.6.1992 the hoarseness of voice continued. The 2nd opposite party-Doctor opined that at the time of the operation there would have been a slight injury to the nerve and he advised an E.N.T. check up and when accordingly E.N.T. check up was done the vocal cord paralysis was detected. Even thereafter it was told to the