Mr. Justice A.P. Chowdhri, President — On 25.3.1993, Mr. Jayaprakash Agarwal, complainant for short, booked Convention Hall of Ashok Hotel, New Delhi for a dinner in connection with the marriage of complainant's relation Miss Neeru to be held on 7.6.1993. Menu was settled and the charges were to be made per plate. The case of the complainant is that the assured number of guests was 1,000 and the number could exceed by 10%. In the dinner arranged by the opposite party, there were a large number of deficiencies. Many guests were not served even with water. Many of the guests were not served several items on the menu including chapaties, nan. The number of buffet tables were removed while the guests were still taking their meals. About 60% of the guests were not served with salad. The staff of the opposite party was discourteous. The complainant asked for the complaint-book for lodging his complaint. The same was not made available. The complainant was obliged to lodge complaint in writing on a separate sheet of paper on 8.6.1993. The complainant also served a legal notice dated 19.7.1994 to which reply was received dated 27.10.1993. The complainant claimed compensation amounting