Mr. Justice M.R. Agnihotri, President— Haryana State Electricity Board (now HVPN) has come up in appeal against the order dated 19tli October, 1996 passed by learned District Forum, Kaithal, whereby complaint of consumer Om Parkash alleging deficiency in service against the HSEB in the matter of issuing correct electricity bills, has been allowed. According to the complainant Om Parkash electricity connection vide Account No. AP-8-370 was install ed in his premises in the name of his father Babu Ram. After the death of Babu Ram on 1st February, 1994 he claimed to be consumer and started depositing the bills regularly. Despite that, on 16th February, 1994 he was asked by the H.S.E.B. to pay an additional sum of Rs. 6,000/- which was paid by him even though it was not actually payable. The present complaint was filed for the refund of the aforesaid amount. In reply, the HSEB admitted the factual position but contested the claim for the refund of the amount of Rs. 6,000/- on the ground that for the last many years H.S.E.B. had been charging the electricity bills on flat rates and by revising the same, the amount of Rs. 6,000/- was found payable. This, according to the HSEB, amoun