Mr. Justice S.K. Dubey, President—This is an appeal under Section 15 of the Consumer Protection Act, 1986 (for short the 'Act') against the order dated 30.11.1996 passed in Case No. 256/1996 by the District Consumer Disputes Redressal Forum, Rewa (for short the 'District Forum').

2. Undisputed facts are thus that on 16.11.1994 the complainant sent a registered AD parcel No. 1852 through Rewa Bainkat Bhawan Dakghar to one Laxminarain Pathak, Soni Colony, Guna which was lost in transit. The complainant vide applications dated 15.4.1996/17.7.1996 claimed compensation. The Postal Authorities claimed immunity under Section 6 of the Indian Post Office Act, 1898 (for short the 'Act of 1898'). However, on compassionate ground ordered for payment of Rs. 100/- to which the complainant did not agree. The complainant filed a complaint under Section 12 of the Act and claimed Rs. 1,000/- the cost of KG Wool sent by registered parcel and Rs. 10,000/- as compensation for harassment, physical and mental pain. The claim was contested by the opposite party. The District Forum after considering the material on record awarded Rs. 1,000/- as the cost of the contents of the parcel and Rs. 150/- as co