UTTAR PRADESH STATE CONSUMER DISPUTES
REDRESSAL COMMISSION, LUCKNOW
Hon’ble Mr. Justice K.C. Bhargava, President &
Mr. D.D. Bahuguna, Member
NATIONAL INSURANCE COMPANY LIMITED & ANR.—Appellants
versus
MRS. MAYA GANDHI—Respondent
Appeal No. 2106/SC of 1999—Decided on 5.10.1999
Held: The learned District Forum has also considered this aspect in detail and have come to the conclusion that when the Court had accepted the second investigation report about the theft of the vehicle then this report is to be taken to be true. The learned District Forum has clearly held that the first investigation report was not accepted by the Court and second investigation was ordered on the protest petition of the complainant. The learned District Forum was perfectly justified in coming to the conclusion, it has reached according to the established principles of law. The Insurance Company cannot agitate this point and to say that the First Information Report or the investigation got conducted by the Insurance Company was correct and reliance should be placed on it.
(Para 7)
Further held : There is no law which says that if the vehicle is not fit to be roadworthy on the date of theft, then the theft cannot be committed of this vehicle. The learned District Forum has mentioned that the complainant has filed a fitness certificate dated 6-3-1998 which shows in the year, the vehicle was stolen, this vehicle was in a fit state, healthy and was in a condition to be road-worthy. If the road tax etc. was not paid then it is not a valid ground for rejection of the complainants claim. The Insurance Company is not concerned with the payment of road tax etc. not done by the complainant. (Para 8)
(ii) Consumer Protection Act, 1986 - Sections 15, 14(1)(d) and 2(1)(g) - Appeal - Compensation Deficiency in service - Insurance Car insured for Rs. 3,50,000/- stolen - Forum allowed insured amount plus 18% interest - Challenged Contention that car was insured for higher value and the liability of the insurer, if any cannot be more than Rs. 2,23,000/- i.e. the price of vehicle on the date of theft as assessed by Surveyor - No report of Surveyor filed - Contentions rejected.
Held: The survey report has not been filed in order to find out the value of the vehicle when it was purchased. We are deprived of the findings of the Surveyor and we cannot scrutinize the same in order to see whether the figure of Rs. 2,23,000/- is rightly assessed by the Surveyor or not. This is an admitted fact that on the date of insurance the price of the vehicle was taken at Rs. 3,50,000/-. Learned Counsel for the Insurance Company has argued that whenever a vehicle is insured at a higher price then the prevailing market price is taken and the insurance is done on that price. This contention of the learned counsel for the appellant. Insurance Company is devoid of any merit. It cannot be believed that the Insurance Company while insuring a vehicle will mention a higher price than the general price. Generally the prices prevailing on the date of insurance is taken to be the price of the vehicle prevailing on the relevant date. If the price of the vehicle is taken to be on the higher side and the premium is also charged on the higher price by the Insurance Company, then the Insurance Company cannot be allowed to say that the loss is not to be paid on the price which was assured at the time of insurance. The Insurance Company cannot take advantage of its own fault even if it has mentioned a higher price because in that case the premium is also charged on the higher amount. The vehicle shall be deemed to have been insured for the amount for which the premium was charged and in the event of loss that much amount for which the vehicle was insured is to be paid by the Insurance Company. (Para 6)
Result : Appeal dismissed.
IMPORTANT POINT
The vehicle shall be deemed to have been insured for the amount for which premium was charged and in the event of loss that amount for which the vehicle is insured is to be paid by the insurer.
Mr. Justice K.C. Bhargava, President—This is an appeal against the judgment and order dated 16.7.1999 passed by District Consumer Forum, Bareilly in Complaint Case No. 228/1998.
2. The facts of the case stated in brief are that the complainant filed a complaint claiming a sum of Rs. 4,90,000/- alongwith 18% per annum interest as well as cost and other damages.
3. It is alleged that the complainant took insurance of his vehicle No. URW 929 for a period from 11.3.1993 to 10.3.1994 from National Insurance Company Ltd., opposite party and paid a sum of Rs. 11,053/-. It was against the theft also. The amount of insurance was Rs. 3,50,000/-.
4. In the night of 3/4th March, 1994 the complainant’s vehicle was stolen for which a First Information Report was lodged with the Baradari Police Station. This fact was informed to the opposite party on 4.3.1994. Thereafter the complainant tendered to the opposite party all the relevant documents and prayed for early disposal of the claim. Inspite of several letters the claim was not considered for a long time and after a long period the claim was rejected on the ground that the vehicle at the time of theft did not have a fitness certificate. It is alleged that at the time of theft the vehicle was in running condition and complainant suffered mental agony etc. and for rejection of the claim the complainant has claimed a sum of Rs. 1,40,000/- on this account alongwith an amount of Rs. 3,50,000/- as sum assured. He has also claimed 18% per annum interest on the above amount.
5. From the side of the opposite party it was admitted that the vehicle was insured with the opposite party for theft also. It was financed by the State Bank of India. After receiving the information of the theft of the vehicle, the matter was given to International Security Detective Services, Lucknow for investigation who reported that the vehicle was not stolen. The police also found that the vehicle was not stolen as a lot of amount was due in the form of tax etc. Therefore the complainant has concocted a false story. Hence a final report was lodged with the police on these lines. This final report was presented before the Court on 2nd March, 1994 which was opposed by the complainant. The Court ordered for another investigation in which it was found that the information of theft was correct but the vehicle was not in a fit stage as a fitness certificate was not obtained since 1990. No tax for this vehicle was paid. The Insurance Company repudiated the claim of the complainant by a letter dated 16.10.1997. There was no deficiency on the part of opposite party in repudiating the claim. It was further alleged that the District Consumer Forum has no jurisdiction to adjudicate the claim as complicated questions of law and facts are involved which cannot be dealt with by the District Forum. It was further alleged that the vehicle of the complainant was of 1986 model. Hence its value had depreciated. Even if the vehicle was stolen, its value on the date of theft was not more than Rs. 2,23,000/-. The complainant cannot get more than this amount. It was further alleged that when the vehicle was insured, it was valued at a higher amount. Hence that much amount canot be given. It has also been alleged that on account of the Central Government instructions, interest at the rate of 11.3% could only be awarded. Also the case should have been filed before the Civil Court.
6. Parties filed evidence and after hearing the learned Counsel for the parties, the complainant filed several papers including fitness certificate dated 6.3.1990. The District Forum on perusal of the entire evidence on record came to the conclusion that the complainant is entitled to a sum of Rs. 3,50,000/- as cost of the vehicle and interest at the rate of 18% per annum from 4.3.1994 till the date of payment.
7. Aggrieved against this order the Insurance Company has come in appeal and has challenged the correctness of the order passed by the learned District Forum.
8.
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