Mr. D.D. Bahuguna, Member—This is an appeal against the judgment and order dated 8.12.1999 passed by District Consumer Forum Ballia in Complaint Case No. 116/99. Briefly stated the facts of the case are as follows :

2. The complainant Bhikari Prasad Verma got a telephone connection installed at his residence in 1995. The telephone had the facility of STD till 1996. Bills of the normal amount were received by the complainant and the payment was being made to the opposite party, Telephone Department. Telephone No. 21039 was changed to 22055. With this change bills of exorbitant amount started coming and instead of normal bill of Rs. 500/- complainant received the bills from 15.11.1996 to 30.9.1997 for Rs. 939/-, Rs. 1,280/-, Rs. 2,583/-, Rs. 4,081/- and Rs. 3,042;/-. The complainant brought to the notice of the opposite party and requested to correct these bills but no heed was paid to his request. Subsequently the complainant on 23.10.1997 applied for disconnection of STD facility and orders were passed on the same day for STD disconnection. Thereafter the complainant continuously used the local telephone but after this date also bills of Rs. 1,474/-, Rs. 950/- Rs. 1,215/- and R