Mr. Justice M.S. Parikh, President—The appellant herein happens to be original complainant and the respondent herein happens to be the original opponent in Complaint No. / 455/1993 which was filed before the Consumer Disputes Redressal Forum, Ahmedabad City, Ahmedabad for following brief facts.

2. The complainant carried on business in washing powder and detergent cakes. The opposite party has been carrying on business of transportation. The complainant handed over 20 bags of washing powder and 25 cartons of detergent cakes, and 1 bag extra in all 46 bags at opponent’s head office situated in Ahmedabad as per invoice No. 360 dated 17.9.1992. The goods in question were required to be transported and consigned to M/s. Sarvesh Sales Service, Udaipur. The opponent issued transport receipt No. 4112 dated 19.9.1992. All the documents including the said transport receipt were sent through Punjab National Bank, Paldi Branch, Ahmedabad. The consignee failed to retire the documents. Punjab National Bank, therefore, returned the documents to the complainant. By letter dated 17.11.1992, the complainant called upon the opponent to send back the goods (consignment) to Ahmedabad as the same w