1. The present appellants moved the National Consumer Disputes Redressal Commission alleging that the respondents had been guilty of deficiency in service in that they had, without good reason, frozen the sanctioned working facilities of the appellant without prior intimation, in this behalf, the appellant sought a direction to the first respondent to prepare a funding package to re-start the appellant's oil division and to grant waiver of interest, damages in the sum of rupees fifteen crores and an additional sum of rupees sixty lakhs to cover cost of travelling, mandays lost and other expenses incurred by the appellant in pursuing the matter with the respondents. The National Consumer Disputes Redressal Commission dismissed the complaint saying, "The complaint is against the Bank, whether the Bank is entitled to reduce the loan facilities or not. We do not consider it to be a fit case to be tried under the Consumer Protection Act. The Original Petition is dismissed. However, the complainant is at liberty go (to) the Civil Court or any other Forum, if so advised."

2. Against this order of dismissal of the complaint, the appellant has filed this appeal and it has been referred