Mr. Justice D.P. Wadhwa, President— Petitioner was the complainant. He complained about the deficiency of service of respondent- Airlines. He claimed not only the refund of the value of the air ticket purchased by him but also compensation of Rs. 60,000/-.

2. Complainant on 29.8.1994 was to board flight IA 493 of the respondent at Delhi. The departure time of the flight was 16.45 hrs. After the check-in he had gone through the security. But due to some reason, the flight was delayed and the passengers were requested to await the subsequent announcement. As a matter of fact, the aircraft had to come from some other place and after landing at Delhi, was to take off for Jodhpur, etc. While the complainant was waiting, he remembered that he had forgotten his life saving medicine at home. He, therefore, came out of the security check and again reported for boarding at 17.20 hrs. By this time, flight had been announced for 17.00 hrs. and all the passengers except the complainant have since boarded the aircraft. Complainant could not board the aircraft as by that time Tarmac Officer had already decided to treat the complainant as a case of "Gate No Show" as all the boarding and depart