Mrs. Rachna, Member—This is an appeal against the judgment and order dated 12.1.2000 passed by District Consumer Forum, Kanpur Nagar in Complaint Case No. 246/1999.

2. The facts of the case stated in brief are that the complainant had deposited Rs. 10,000/- on 19.1.1995 under the Golden Fixed Deposit Scheme floated by the opposite party, Sahara India for a period of one year i.e. from 19.1.1995 to 18.1.1996. The complainant made several efforts to get her matured amount back but to no avail. Thereafter, she filed a claim before the District Consumer Forum, Kanpur Nagar for getting the maturity amount of Rs. 10,000/- with interest and also claimed compound interest upon the entire amount with effect from 19.1.1999. She also claimed Rs. 5,000/- as compensation and Rs. 1,000/- as cost.

3. Inspite of sufficient notice the opposite parties were not present before the District Forum, hence the case was decided ex-parte by the learned District Forum. The complainant has tendered her original certificate and receipt and filed an affidavit. After perusal of all the documents, the learned District Forum has came to the conclusion that there is deficiency in service on the part of the oppo