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JAMMU AND KASHMIR STATE CONSUMER
DISPUTES REDRESSAL COMMISSION, SRINAGAR
Hon’ble Mr. Justice M.Y. Kawoosa,
President & Mrs. Jameela Bashir, Member
MS. IRAM GULZAR—Appellant
versus
LIFE INSURANCE CORPN. LTD.—Respondent
Appeal Nos. 70 and 71 of 2002—Decided on 10.10.2002

Advocates:
Counsels for the Parties :
For the Appellant :Mr. Sami Yaqoob, Advocate.
For the Respondent:Mr. Noor-ul-Amin, Advocate.

The duty of the forum to thoroughly examine the evidence and make a fair and informed decision regarding insurance claims, especially in cases involving concealment of material facts by the insured.

Headnote:

Insurance - Deceptive Practices - The court remanded the case back to the forum to re-examine the evidence and make a fresh finding regarding the insurance claim, as the deceased had concealed his ailment and treatment when obtaining the insurance, and the forum had not thoroughly examined the medical records and evidence.

Fact of the Case:

The deceased had obtained an insurance cover but concealed his ailment and treatment when obtaining the insurance. The forum allowed the complaint and directed the respondent to pay the insurance amount, but no interest and compensation were allowed.

Finding of the Court:

The court found that the forum had not thoroughly examined the medical records and evidence, and had not considered the concealment of the deceased's ailment and treatment when obtaining the insurance.

Issues: Concealment of ailment and treatment when obtaining insurance, lack of thorough examination of medical records and evidence by the forum.

Ratio Decidendi: The court remanded the case back to the forum to re-examine the evidence and make a fresh finding regarding the insurance claim, considering the concealment of the deceased's ailment and treatment when obtaining the insurance.

Final Decision: The appeal was disposed of, and the case was remanded back to the forum for re-examination and a fresh finding within a period of 3 months.

ORDER

Mr. Justice M.Y. Kawoosa, President—This order will dispose of two Appeals, No. 70/2002, Ms. Iram Gulzar v. LIC, and No. 71/2002, LIC v. Ms. Iram Gulzar. Both the appeals have been filed against the same order dated 8.7.2002 passed by the DF whereby DF has allowed the complaint of appellant in Iram Gulzar v. LIC and has directed the respondent LIC in Complaint No. 260 of 2000 to pay Rs. 2.00 lacs insurance amount to the complainant along with accrued bonus.

2. Appellant Iram Gulzar are aggrieved of the order simply on the fact that no interest and compensation has been allowed to them by the DF.

Appellant in Appeal No. 71/2002, LIC v. Iram Gulzar, is also aggrieved of the order that DF has wrongly appreciated the evidence and has allowed the complaint. While the fact is that no medical record of Batra Hospital has been taken into consideration and deceased insured at the time of obtaining the insurance had filled up the proposal form and had concealed the material facts about his ailment and treatment when he was already suffering from Lung Cancer and was admitted in Batra Hospital.

3. The facts barely needed for the disposal of these appeals are that Gulzar Ahmed Raja deceased had secured insurance cover for Rs. 2.00 lacs from 28.5.1996 to 28.11.2002. It is an admitted fact that the proposal for such insurance contract was submitted on 17.2.1997. The case of the complainant in Complaint No. 260/2000 is that on 28.5.1997 deceased had a fall from the staircase and he had suffered fractures and had sustained head injury and ultimately died of Cardiac Arrest due to Brain Haemorrhage. LIC resisted the claim on the ground that the death of the deceased caused only after 2 months and 3 days from the date of acceptance of the proposal i.e. 25.3.1997 and the deceased insured had submitted his proposal only after 17 days from the date of his discharge from Batra Hospital. Due to suspicion they got the case investigated and found that the deceased had a Lung Cancer and was hospitalized in Batra Hospital, Delhi and died due to Cancer. Appellants/complainants made the frivolous claim just to obtain the insurance amount from the opposite party. The claim was resisted on the ground that the insured/deceased suppressed the fact of his ailment and medical treatment in Batra Hospital so insurance contract is void ab initio.

4. Heard the Counsel for the parties. We have perused the record. DF had contended that Batra Hospital record was not produced in original and the Doctor who treated him in Batra Hospital was not examined by the LIC, so the DF has not gone into the point raised by the Counsel for LIC that the deceased had suppressed the facts of his earlier disease and hospitalisation. The original medical treatment records issued by the Batra Hospital is on the record of the DF.

5. DF has wholly and solely relied on the basis of certificate of Ahmed Hospital who have certified that deceased died of Cardiac Arrest. We have given thoughtful consideration to the argument advanced before us and perused the records. We see that the DF has dealt with the matter sweepingly and has not gone into details as to whether the deceased was really admittedly in Batra Hospital only 17 days before the insurance proposal form was submitted. Secondly, especially when the Batra Hospital has given a clean chit that the deceased was hospitalized in their hospital from 27.1.1997 to 31.1.1997. It is also exhibited that the patient was suffering from Lung Cancer. Learned Counsel for the complainants/appellants has vehemently denied that the patient was hospitalized for 7 days according to him he was right in claiming that patient was not hospitalised. But it is not only one question which he has suppressed while filling up the proposal form but the deceased had totally denied to had any ailment before submitting the proposal form. He had answered all the questions in Negative in the proposal form. DF has to see whether the deceased had the knowledge of the ailment






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