Mr. Justice K.K. Srivastava, President—This is an appeal directed against order dated 23.1.2003 passed by the District Consumer Disputes Redressal Forum-II, U.T., Chandigarh (for short hereinafter referred to as the District Forum) in Complaint Case No. 52 of 1999. The District Forum dismissed the complaint on the finding that the appellant failed to prove any manufacturing defect, deficiency in service or unfair trade practice on the part of the respondent.

2. A colour laser printer manufactured by Modi Xerox Ltd. for printing documents was ordered to be purchased by the appellant on 11.5.1998 with a deposit of a sum of Rs. 2,05,000/- as an advance. The balance amount of Rs. 50,000/- was to be paid after installation of the colour laser printer at its premises. The colour laser printer was to be installed within 15 days of the order placed by the complainant but it was installed belatedly on 11.6.1998. The complainant paid the balance amount of Rs. 50,000/- to the respondent. On the date of installation itself, the complainant found the TP Kit missing for which payment of additional amount of Rs. 8,000/- was made. The grievance of the complainant was that the colour laser prin