Mr. Justice M.S. Rane, President—This appeal which is filed in the year 1998 in a consumer dispute filed before the District Forum in the year 1992 is being taken up for final hearing today. It will thus be noticed that for nearly 11 years this dispute is pending initially till 1998 before the District Forum, Solapur and, thereafter before us.

2. At the outset, we wish to state with a bit of anguish that after having such a lengthy inning, we have been immensely handicaped in ensuring its meaningful and effective adjudication, reason being that the District Forum, who has passed the impugned order of this appeal has virtually abdicated its duty of adjudication of the dispute herein by itself in the light of grievance of the complainant and material that was referred to in support of the rival contentions by the parties before it. The District Forum has simply shirked its duty and relegated the complainant to other Forum.

3. Matter as we perceive from the material made available revolves over the narrow compass of the facts. That is to say complainant who is the appellant herein was required to arrange for the blood for transfusion to his ailing mother under the medical advice an