DELHI STATE CONSUMER DISPUTES
REDRESSAL COMMISSION, NEW DELHI
Hon’ble Mr. Justice Lokeshwar Prasad, President;
Ms. Rumnita Mittal & Mr. Mahesh Chandra, Members
N.V.S. PRASADA SARMA—Appellant
versus
SECRETARY, RAILWAY BOARD—Respondent
Appeal No. A-1730 of 2001—Decided on 2.7.2003
Consumer Protection Act - House Building Advance - The court held that the recovery of excess interest charged by the employer on a house building advance did not constitute a 'consumer dispute' as there was no element of hiring of service for consideration. The respondent was not considered a provider of service within the meaning of the Act.
Fact of the Case:
The appellant filed a complaint alleging that the respondent had charged excess interest on a house building advance. The District Forum dismissed the complaint, stating it was not maintainable before a redressal agency established under the Consumer Protection Act.
Finding of the Court:
The court found that the complaint did not constitute a 'consumer dispute' as there was no element of hiring of service for consideration. The court held that the respondent was not a provider of service within the meaning of the Act.
Issues: The main issue was whether the complaint filed by the appellant constituted a 'consumer dispute' under the Consumer Protection Act.
Ratio Decidendi: The court determined that the recovery of excess interest on a house building advance did not fall within the scope of a 'consumer dispute' as defined by the Act.
Final Decision: The court dismissed the appeal, stating that the order passed by the District Forum suffered from no infirmity and was not subject to interference by the Commission. The appellant was allowed to pursue other remedies available under different laws.
Mr. Justice Lokeshwar Prasad, President—The present appeal, filed by the appellant, under Section 15 of the Consumer Protection Act, 1986 (hereinafter referred to as ‘the Act’) is directed against order dated 9.5.2001, passed by District Forum, Kasturba Gandhi Marg, New Delhi in Complaint Case No. OC/162/2001-entitled Mr. N.V.S. Prasada Sarma v. Union of India, Ministry of Railways.
2. The facts relevant for the disposal of the present appeal, briefly stated, are that the appellant Mr. N.V.S. Prasada Sarma had filed a complaint under Section 12 of the Act averring therein that the appellant, while in service, had taken a House Building Advance of Rs. 1,27,500/- in two instalments from the respondent on 10.7.1996 and 19.12.1996. It was stated that the amount of the House Building Advance, taken by the appellant, from the respondent was to be recovered from the salary of the appellant every month from July, 1996 onwards. It was stated that the appellant by utilising the House Building Advance, given to him by the respondent, had constructed a house at District Ranga Reddy, (Andhra Pradesh), as per the approved plan within the stipulated period and had also submitted a Completion Certificate to the respondent on 23.6.1998. It was stated that as per the terms and conditions of Advance, interest on the amount advanced as House Building Advance was to be charged @ 10% p.a. It was stated that the appellant took voluntary retirement from service from 31.1.2000 and the respondent recovered a sum of Rs. 71,600/- on account of principal and another sum of Rs. 40,992/- on account of interest.
3. The grievance of the appellant in the complaint filed by him before the District Forum, in nutshell, was that the respondent had charged excess interest of Rs. 8,198/- by charging interest @ 12.5% p.a. instead of 10% p.a. In the complaint, filed by the appellant, it was prayed that the respondent be directed to return the excess amount of Rs. 8,198/- together with interest @ 18% p.a. from 31.3.2000 i.e. the date of payment. The appellant had also claimed compensation and cost of litigation.
4. The learned District Forum vide impugned order has held the complaint filed by the appellant was not maintainable before a redressal agency, established under the Act and on the above ground has dismissed the complaint, filed by the appellant.
5. Feeling aggrieved, the appellant has preferred the present appeal under Section 15 of the Act.
6. We have heard the appellant on the question of admission of the present appeal and have also carefully gone through the documents/material on record. On the basis of documents on record, it is not in dispute that the grievance of the appellant in the complaint, filed by him, before the District Forum in nutshell related to the recovery of excess amount of Rs. 8,198/- charged by the employer of the appellant on account of interest on the House Building Advance, given to the appellant while the appellant was in the service of the respondent. The same by no stretch of imagination can be treated or termed as a ‘consumer dispute’ because there is no element of hiring of service for consideration. The learned District Forum has rightly held that the respondent in the given facts was not a provider of service within the meaning of Section 2(1)(o) of the Act. In our opinion, in the given facts, the order being impugned in the present proceedings, passed by the District Forum, suffers from no infirmity so as to call for any interference by this Commission in exercise of its appellate powers. The present appeal filed by the appellant is, therefore, devoid of substance. The same merits dismissal. Accordingly, the same is dismissed in limine with no order as to costs.
7. However, before concluding, we would like to make it clear that the dismissal of the present appeal by the Commission will not operate to the prejudice of the appellant in the matter of pursuing any other remedy that may be available to him under any other law fo
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