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WEST BENGAL STATE CONSUMER DISPUTES
REDRESSAL COMMISSION, KOLKATA
Hon’ble Mr. Justice M.K. Basu, President &
Mrs. S. Majumder, Member
W.B.S.E.B.—Appellant
versus
ANANTA KUMAR PALIT—Respondent
S.C. Case No. 400/A of 2003—Decided on 12.12.2003

The central legal point established in the judgment is that the Forum lacked authority to minimize electricity bills and that disputes regarding the correctness of a meter should be referred to the C.E.I., West Bengal for adjudication, as per Section 26(6) of The Indian Electricity Act, 1910.

Headnote:

Electricity Bill Dispute - Indian Electricity Act, 1910, Section 26(6) - The court referred to Section 26(6) of The Indian Electricity Act, 1910, which provides for the resolution of disputes regarding the correctness of a meter by an Electrical Inspector. The court also cited a judgment reflecting that consumers should approach the Electrical Inspector if aggrieved by bills and that the court should decline to intervene, directing the consumer to avail the statutory remedy.

Fact of the Case:

The respondent, a consumer of W.B.S.E.B., received inflated bills due to a defective meter. The Forum set aside the bills and directed W.B.S.E.B. to raise fresh bills at a reduced rate, along with interest and cost. The appellant appealed, arguing that the Forum lacked authority to minimize the bills and that the matter should be referred to the C.E.I., West Bengal for adjudication.

Finding of the Court:

The court found that the Forum lacked authority to minimize the bills and referred the matter to the C.E.I., W.B., for adjudication, with a directive for expeditious disposal within three months. The court set aside the order of the Forum regarding payment of cost and allowed the appeal.

Issues: Dispute over inflated electricity bills, authority of the Forum to minimize bills, and the need for referral to the C.E.I., West Bengal for adjudication.

Ratio Decidendi: The court held that the Forum lacked authority to minimize the bills and referred the matter to the C.E.I., W.B., for adjudication, in line with Section 26(6) of The Indian Electricity Act, 1910.

Final Decision: The appeal was allowed, the order of the Forum was set aside, and the matter was referred to the C.E.I., W.B., for adjudication.

ORDER

Mrs. S. Majumder, Member—The appeal is directed against the order dated 20.12.2002 whereby the Forum ordered to set aside the bill dated 3.9.2001 for 300 units and the bill dated 29.11.2001 for 186 units. The Forum also directed the W.B.S.E.B. to raise fresh bill for those two periods at the rate of 70 units per quarter without charging any amount further, but assuring adjustment of the excess realisation and payment in subsequent bill/bills. The Forum further ordered to pay interest at the rate of 8% p.a. on the amount of excess payment and realisation on the basis of those two bills dated 3.9.2001 and 29.11.2001. The Forum also imposed a cost of Rs. 100/- on the present appellant (W.B.S.E.B.).

2. Being aggrieved by and dissatisfied with the order of the Forum the appellant has preferred this appeal before this Commission. The appellant submits that on its own calculation the Forum set side the bills dated 3.9.2001 and 29.11.2001. The appellant also submits that the Forum failed to appreciate that the defect in the meter was detected on 24.3.1994, but the same could not be changed on account of non-availability of the meters. The bills were raised only on average basis. It is also submitted by the learned Counsel for the appellant that the Forum has no authority to minimize the bills of its own at the rate of 70 units per quarter. The appellant (W.B.S.E.B.) prays before this Commission that the matter ought to have been referred to C.E.I., West Bengal for proper adjudication and the respondent should have been directed to pay the bills without prejudice according to law. W.B.S.E.B. also urges this Commission to set aside the cost of Rs. 100/-.

3. The respondent did not file any written objection, but at the time of hearing he was present personally. He submits that he is a bona fide consumer of W.B.S.E.B bearing consumer No. 117034 and current meter No. ME 027314. His earlier defective meter was replaced by the present new meter on 12.12.2001. But during that period from 20.8.2001 to 11.12.2001 W.B.S.E.B. raised fictitious and excessive bills. He raised objections against such inflated bills before W.B.S.E.B., but those objections did not yield any result. Though the above bills were on the higher side but he had already paid all the bills. He also made a complaint against the defective meter and prayed for a new meter in lieu of that defective meter in question. But W.B.S.E.B. could not instal a new meter. His allegation is that the above mentioned disputed bills were raised against that defective meter in question. He submits that the defective meter in question had been changed by a new one on 12.12.2001.

4. On careful perusal of the papers we notice that the respondent is a bona fide consumer of W.B.S.E.B. having no outstanding dues regarding payment of electric bills and there is no single incident of disconnection. It is an admitted fact that his earlier meter became defective in 1994 and he lodged complaint before W.B.S.E.B. and applied for a new meter. But according to the appellant the same could not be changed on account of non-availability of the meter. Both the parties are of the opinion that the earlier defective meter was replaced by the present new meter on 12.12.2001. The respondent alleged that during the period from 20.8.2001 to 11.12.2001 when that defective meter was in its position, he received two excessive and fictitious bills though he made the payments. After the payment of above mentioned disputed bills he filed the case before the Forum. We find that those two bills were raised against the defective meter as the new meter was installed on 12.12.2001. After the installation of the new meter he is getting correct bills and he has no allegation against this new meter. From the Forum’s order we notice that on its own the Forum calculated the disputed bills dated 3.8.2001 for 300 units and 29.11.2001 for 186 units and directed W.B.S.E.B. to raise fresh bills at the rate of 70 units per quarter. Learn




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