Prof. R. Vijaya Krishnan, Member—The complainant Mr. Hameed, a prospective passenger, approached 1st opposite party, requesting to confirmed tickets for his to and fro journey from Mumbai to Dubai and 1st opposite party offered confirmed ticket for the proposed journey on 21.8.2000 flight. Relying on the said assurance he purchased a ticket from 2nd opposite party to Dubai by 7.30 p.m. flight scheduled on 21.8.2000. On 21.8.2000 complainant reached the Mumbai Airport, but to his utter disappointment he had been denied boarding on the ground of over booking. Then he approached 2nd opposite party who in turn assured accommodation in the 19.00 hrs. flight. Again accommodation in the flight was denied. When he raised protest, concerned Airport Authority undertook to accommodate him in another flight scheduled to depart at 11.30 p.m. But contrary to the promise 2nd opposite party expressed their inability to accommodate the complainant for the very same reason as stated earlier, i.e., over booking. It is prayed that a direction may be given to the opposite parties to pay a sum of Rs. 8 lakhs and other reliefs for the hardship and injury occasioned to the complainant due to the negl