Mr. Justice D.P.S. Choudhary, President—Appellant is the O.P. (Life Insurance Corporation of India) which has preferred the appeal against the order dated 28.2.2003 passed by District Forum, Bhojpur at Ara in Complaint Case No. 132/2002 directing the appellant to pay the complainant the double accident benefit claim of Rs. one lac with interest thereon @ 9% per annum and further allowed cost of Rs. 1,000/-.

2. The brief fact of the case is that complainant who is widow of the life assured alleged in the complaint petition that her husband was assured under the policy on his life for Rs. one lac. Her husband died while driving a bus on 23.11.2000. He was a bus driver. She made claim with the L.I.C. under the policy but she received the sum assured with bonus after a period of one year but the L.I.C. did not pay the double accident benefit claim in spite of all efforts. Accordingly she filed the complaint and claimed that there is deficiency in service of the L.I.C. and made a claim of Rs. one lac as double accident benefit claim, Rs. 50,000/- as compensation for harassment and Rs. 2,000/- as cost of litigation.

3. The O.P. appeared and filed written statement. Its main contention