NATIONAL CONSUMER DISPUTES
REDRESSAL COMMISSION, NEW DELHI
Hon’ble Mr. Justice M.B. Shah,
President & Dr. P.D. Shenoy, Member
GUJARAT STATE CONSUMERS’ PROTECTION CENTRE & ANR.—Complainants
versus
GENERAL INSURANCE CORPORATION OF INDIA & ORS.—Opposite Parties
Original Petition Nos. 192, 194, 197, 198, 260, 261 and 273 of 1997—Decided on 24.2.2005
Crop Insurance Scheme - Comprehensive Crop Insurance Scheme - [Drought Insurance Coverage, Crop Failure, Sum Assured, Loanee, Groundnut Cultivation] - [Consumer Protection Act, 1986] - [Complaints allowed. Reduction of the sum assured by the G.I.C. is de hors the Scheme or the guidelines framed for Comprehensive Crop Insurance Scheme. GIC directed to pay the remaining assured sum to the agriculturists through the nodal Banks with a specific direction that the amount shall be credited in the loan account of the farmers who had taken loan for cultivation of groundnut and to whom the insurance coverage was given. Loanee Banks would not charge any interest for the respective years 1993 and/or 1995 from such loanees and if charged, it shall give rebate to the farmers. G.I.C. to pay Rs. 5,000/- as costs to the complainant in each matter.]
Fact of the Case:
The case involved complaints related to the implementation of the 'Comprehensive Crop Insurance Scheme' launched by the Central Government, specifically regarding the payment of the assured sum to agriculturists who suffered crop failure due to drought. The complaints were filed by the Gujarat State Consumers’ Protection Centre on behalf of poor farmers who were victims of a natural calamity-drought in a drought-prone area. The G.I.C. had not paid the sum assured despite crop failure, and the complainant objected to the reduction of the assured sum by the G.I.C.
Finding of the Court:
The court found that the reduction of the sum assured by the G.I.C. was unjustified and not in line with the scheme or guidelines framed for the Comprehensive Crop Insurance Scheme. It directed the G.I.C. to pay the remaining assured sum to the agriculturists through the nodal Banks and instructed the loanee Banks not to charge any interest for the respective years 1993 and/or 1995 from such loanees. The G.I.C. was also directed to pay Rs. 5,000/- as costs to the complainant in each matter.
Issues: The main issues revolved around the implementation of the Comprehensive Crop Insurance Scheme, specifically the payment of the assured sum to agriculturists who suffered crop failure due to drought, and the reduction of the sum assured by the G.I.C.
Ratio Decidendi: The court held that the reduction of the sum assured by the G.I.C. was unjustified and not in line with the scheme or guidelines framed for the Comprehensive Crop Insurance Scheme. It emphasized that the insurance coverage is given to each and every farmer who has taken a loan for cultivation of groundnut, and the reduction of the sum assured was without any basis. The court also highlighted that the insured farmer is the basis for the insurance coverage, and the sufferer is the farmer because of the drought. Therefore, the reduction of the sum assured cannot be justified even though it is based on inquiry reports or investigations carried out without considering the relevant provisions of the scheme.
Final Decision: The complaints were allowed, and the G.I.C. was directed to pay the remaining assured sum to the agriculturists through the nodal Banks, with specific instructions for the amount to be credited in the loan account of the farmers who had taken a loan for cultivation of groundnut and to whom the insurance coverage was given. The G.I.C. was also directed to pay Rs. 5,000/- as costs to the complainant in each matter.
Mr. Justice M.B. Shah, President—In these complaints the question involved for decision is limited, whereas the record is made bulky.
2. The decision in the matter has its bearing on a large number of poor farmers, i.e., more than a lakh who were the victims of a natural calamity-drought, in a drought-prone area. Despite the admitted fact that because of drought there was crop failure, the sum assured was not paid, the Primary Agricultural Credit Cooperative Societies and the nodal agencies accepted whatever the reduced assured sum paid by the G.I.C. Helpless poor indebted agriculturists could not raise their voice and approach the adjudicating authorities individually by filing separate complaints or suits for redressal of their grievances and for recovering small amounts varying from Rs. 1,000/- to Rs. 3,000/-. Their cause is taken up by the complainant, the Gujarat State Consumers’ Protection Centre (hereinafter called the ‘Protection Centre’). Unfortunately, taking up the cause by the ‘Protection Centre’ is objected by the respondents who are required to implement the benevolent provisions of the Consumer Protection Act, 1986.
3. The matter is about implementation of ‘Comprehensive Crop Insurance Scheme’ launched countrywide by the Central Government. The main object of the scheme was for providing financial support to farmers in the event of crop failure as a result of drought, flood, etc. and to support and stimulate production of cereals, pulses and oil seeds. The scheme was to be operated by the General Insurance Corporation of India (hereinafter referred to as “GIC”), the respondent No. 1 herein, with the active involvement of the State Governments.
4. The geographical area for the purpose of scheme was a District/Tehsil/Taluk/Block or other small contiguous area, which was referred to in the scheme as “defined area”.
5. The said scheme was extended with certain modifications from 1984 upto year 1999 vide various notifications issued by the Central Government.
6. In these complaints, on the basis of the scheme framed by the Central Government, we have to decide:
(1) Whether the drought insurance coverage is to take into its fold each and every loanee who has taken loan for cultivation of groundnut;
or
(2) whether the coverage is provided on the basis of total cultivation of ground nut in the village or Taluka; and
(3) in case where one or some of the loanees commit default in not cultivating groundnut whether all the agriculturists of the area or village should be penalised by not paying them the sum assured, namely Rs. 10,000/-.
7. At the outset, we would say that at the time of hearing on 31.8.2004 we passed an interim order directing the respondent to pay at least 50% of the remaining amount. Pursuant to the said order, the State of Gujarat has agreed to pay its one-third share of the remaining sum assured. However, this was objected by the G.I.C.
Submissions:
8. Learned Senior Counsel, Mr. Vakharia, appearing on behalf of the ‘Protection Centre; submitted that the direction given by the G.I.C. to pay deduced assured sum is wholly arbitrary, unjustified and against the latter and spirit of the scheme.
9. Per contra, learned Counsel Mr. Parekh appearing on behalf of the G.I.C. vehemently submitted that the decision to pay reduced amount on the basis of groundnut cultivation was taken after considering the report submitted by the committee appointed by the Central Government. According to him the Committee has pointed out that in some villages groudnut was not cultivated by a number of agriculturists who have taken loan from the Primary Ag. Co-op. Society. He, therefore, submitted that the G.I.C. took a decision to reimburse at a reduced rate which on an average works out approximately 70% of the sum assured. However, this varies from village to village on the basis of the cultivation figures shown in the revenue record as submitted by the Taluka Development Officer (TDO).
10. Admittedly, in these cases, loans were given fo
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