Thiru Justice A. Raman, President—This appeal is related to a complaint against the Railways. The complainant booked this ticket at Tirupur to go to Chennai on 6.12.1999 for business reasons by Cheran Express. At the end of the journey at Central Railway Station, the opposite party examined the ticket of all passengers. The complainant produced his ticket but the opposite party accused the complainant that he had travelled in another man’s ticket and prevented him from going out of the station. The complainant produced his passport, in spite of it, the opposite party threatened the complainant with imprisonment and compelled him to pay a sum of Rs. 348/-. Thus, there is deficiency in service. Hence the complaint.

2. The opposite party submits that the complaint relates to refund of excess fare and that such a claim would lie only before the Railway Claims Tribunal. We are unable to accept the contention of the opposite party. The claim is not because he was asked to pay a sum of Rs. 348/- but the claim arises because the complainant who was holding a valid ticket in his name was harassed stating that he was travelling in the ticket of some other person and was compelled to pay