Mr. Justice M.B. Shah, President— It is the case of the complainant that he enrolled with Brilliant Tutorials, the opposite party, for the course of postal support coaching for the civil services examination 1994. For this study material, the complainant has paid a fee of Rs. 4,800/- for the Preliminary and Main Examinations of the year 1994. He has chosen Commerce as optional subject in preliminary examination and in the main examination his optional subjects were first, “Commerce and Accountancy” and second “Law” besides other compulsory subjects. It is his contention that there was gross deficiency of service by the opposite party in supplying the study material. In the study material there were material defects and the standard required to be maintained for civil services examination was not maintained. It is his submission that the opposite party induced the candidates by issuing and publishing prospectus with incorrect particulars. In the said material incorrect answers were supplied which constituted a gross deficiency of service. The complainant has suffered a lot on account of deficiency of service on the part of the opposite party.

2. It is submitted that mistakes