Mr. D.P.S. Choudhary, President—O.P.-L.I.C. is the appellant which has preferred the appeal against the order dated 10.7.1997 passed by District Forum, Gaya in Complaint Case No. 190/1993 whereby and whereunder the District Forum has allowed the complainant’s claim and directed the L.I.C. to pay a sum of Rs. 20,000/- together with interest @ 13% per annum from the date of institution of the case (23.9.1993) till the date of payment and further ordered to pay Rs. 1,000/- as compensation and Rs. 500/- as litigation cost.

2. The brief fact of the case is that policy holder late Mohan Prasad Singh died on 8.1.1972 leaving behind the complainant his wife and nominee of the policy. He had a policy dated 20.12.1967 for Rs. 20,000/- only for which the premium were paid regularly. After his death on 8.1.1972 she sent several letters and reminders to the L.I.C. for the amount of policy but she was not paid any amount. The last was dated 30.8.1993. Thereafter she filed the case before the District Forum. The complainant also filed a photo copy of the letter sent to her by the Divisional Manager, L.I.C. dated 1.7.1992 informing her about receiving of the claim and she was asked to furnish